Say Yes But Know When to Say No

Many managers face situations where they wonder if it is acceptable to say no to the requests of a fellow manager or employee. Some choose to say yes to avoid being difficult, but this is not a wise practice. Understand that it is good to say yes to some business requests, but consider when it is better to just say no.

Consider Your Responsibilities

If you have other priorities at work, it is your duty to ensure those are finished first. If a fellow supervisor asks you to do something and a major deadline is approaching on your end, it is in your best interest to decline. Consider the amount of time and effort you expend to complete the task efficiently, and do not consent if you cannot handle the extra responsibility. If you have a capable, dependable employee who can perform the task for you, ask him to finish it instead.

Ponder the Relationship

If the person who asks for a business favor has done something for you in the past, strongly consider saying yes to him. If you say no, he is more likely to decline to help you in the future during your time of need. It is important to help others who help you if you want to build strong, loyal business relationships. If you seek to establish favor, offer aid to others.

Review the Purpose and Strategy

If you do not agree with the purpose or strategy that accompanies a project, it is best to just say no. Placing hard work, resources and your reputation behind a poor plan can make you look bad professionally. If you want to get involved, offer to improve the strategy so it has a higher chance of success. In contrast, get involved with purposeful projects that reflect your professional values and beliefs when the opportunity arises.

Evaluate Your Employees

If an employee asks for a raise or promotion, seriously consider the employee’s performance record, current status with the company and future plans before making any decisions. If the employee has a history of low performance, just say no to a terrible investment. On the other hand, you can retain a great employee by submitting to his request for a raise or promotion.

Just Say No

If it is not a direct order from your superiors, you are well within your liberty to just say no to a request. Do not feel bad if you do not want to do something another person asks you to do simply because he asks. You may already be mentally and emotionally drained from the day’s work, and taking on another task could lead to burnout. Chances are, the requester will find someone else to fill the role if you turn it down.

Although some managers just say no to requests they receive, you can offer an explanation so others understand why you made a particular decision. Be a flexible and helpful person but empowered enough to just say no when necessary.

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