Videochats have become indispensable for businesses, but they're no substitute for a face-to-face meeting. The lack of accurate eye contact is jarring, and it's a lot harder to read visual cues when staring at a tiny head in a laptop screen. Additionally, Steelcase learned during user research, people find videoconferencing mentally exhausting. "People need better hybrid collaboration options -- especially in a time where we are spending so much of our day on video -- so we wanted to create...
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