Do job references matter?

In the not-so-distant past, serving as someone's job reference meant answering a few questions over the phone. Nowadays, that process is often more involved, with prospective employers asking references for written responses or to fill out a form online. What's behind this shift? On today's show, we check in on reference checks, and ask whether they still matter. Related episodes: Ghost jobs (Apple / Spotify) For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet...