Workers Compensation Claims Vendor Management Sr Specialist

Workers Compensation Claims Vendor Management Sr Specialist

118430

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Addison, Atlanta, Dallas, Maitland, Omaha, Overland Park, Owings Mills, Parsippany, Rocky Hill, Schaumburg, or Woodland Hills.

This role has responsibility for administering contracts with the larger / more complex outside vendors in line with the Business Unit´s Claims Vendor management strategy. Interfaces between vendors and the company and ensures the company´s requirements are met. Seeks to continually improve vendor performance and drives high quality competitively priced vendor solutions. Assists in strategies to optimize vendor service performance and cost across the Business Unit Claims organization.

In this role you will be responsible for

• Responsible for managing and sourcing Claims vendors within the agreed authority levels. Works closely with the procurement function, is responsible for the due diligence process and negotiating new contracts.

• Responsible for the development of vendor agreements for the larger/more complex vendors and supporting the associated negotiations.

• Ensures quality and delivery of service level agreements by auditing and tracking vendors within area of responsibility.

• Tracks and reports metrics to ensure performance against the agreed service levels. Manages Claims vendor performance issues in area of responsibility.

• Participates in vendor performance reviews within area of responsibility / defined vendors and meetings with new and/or potential vendors. Drives continuous improvement in customer experience and cost savings.

• Seeks out opportunities to eliminate redundancies and leakage in the Claims organization.

• Adheres to the Global Claims Policy in the development and management of vendor agreements.

• Monitors competitor activity to help ensure we maintain a competitive advantage and manage our vendors in line with industry standards and best practices.

Basic Qualifications

• Bachelors Degree and 6 or more years of experience in the Vendor Management areaOR

• High School Diploma or Equivalent and 8 or more years of experience in the Vendor Management areaAND

• Experience managing external business relationships and performance

Preferred Qualifications

• Experience managing projects or teams

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (~~~) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is$83,700.00 - $137,100.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( ~~~ ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (~~~) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Addison, AM - Atlanta, AM - Dallas, AM - Maitland, AM - Omaha, AM - Overland Park, AM - Owings Mills, AM - Parsippany, AM - Woodland Hills

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID