User Research Coordinator

Our client, a leading technology company, is seeking a User Research Coordinator to join their team. As a User Research Coordinator, you will be part of the Gaming Research Group supporting research execution and moderation!

Job Title: User Research Coordinator

Location: Redmond, Washington

Pay Range: $23/hour

What's the Job?

• Carry out qualitative and quantitative study protocol, interfacing with participants in physical or virtual lab spaces and moderating sessions.

• Implement study session design to ensure optimal quality and efficiency of data collection.

• Demonstrate expertise of Research Operations tools and processes required to conduct designated research activity.

• Support Participant Care team as needed by contacting potential participants, screening them and/or scheduling them. May also support Participant Care team in responding to participant inquiries to encourage attendance and minimize no-shows.

• Contribute to non-testing research activity tasks, such as, but not limited to: Miscellaneous research projects, Miscellaneous business operations projects, Data coding, Confidentiality document processing, Lab and facilities maintenance, Tools and Tech development testing, Gameplay, Latency testing (video).

What's Needed?

• General knowledge of, and working experience with, human observational research, experimental design and questionnaire research.

• Must possess outstanding customer service, excellent communication skills including phone, email and electronic media communication.

• Must be extremely detail-oriented.

• Must have excellent interpersonal skills. This person will be working in a team environment but must also be able to work independently.

• General knowledge and interest in popular computer and video games and game culture is required.

• A BA/BS in Psychology (cognitive, experimental or social), HCI/HFE, or experience in Human Factors or User Research

What's in it for me?

• Career Growth opportunities

• Opportunity to work with a team of dedicated professionals whose mission is to bring the voice of users to our clients product teams.

• Contribute to shaping some very cool products by helping connect our product teams with the people who use them.

• Gain experience in various research activities and projects.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.