Usability Researcher 3

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Our client has a brand new opportunity for a qualified Usability Researcher located in Redmond, WA to join their team for a remote position. This resource will conduct innovative generative and evaluative research to assist in product design and to better understand user experiences.

Duties and Responsibilities:

• Drive, conduct, and collaborate on user research to clarify and gain better understanding of the needs and desires of the target users, mapping out user flows / journeys, validating the concept + designs, and driving and synthesizing insights that will facilitate the design / development of intelligent features and capabilities

• Document and present insights and recommendations based on research and analysis

• Work closely and collaboratively with Design (designers, researchers, content Strategists), PM, Data Science, and Engineering partners to design and ship the product experiences that delight the target users and customers and help them more

Skills and Qualifications:

• A minimum of MA / MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience

• A minimum of 2 to 4+ years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys

• Strong presentation, communication, and collaboration skills - sharing insights with a wide audience of cross-discipline stakeholders, ranging from AI experts to those starting to learn about AI

• QUANT background (Surveys / Experimental) preferred (asking innovative question in tough areas)

• Ability to quickly and effectively analyze research data and present actionable insights simply and clearly to influence product design and direction

• Comfortable interacting with a variety of stakeholders, with ambiguity and reaching goals and ultimate missions / charters

• Comfort tackling challenging research questions and transforming them into concrete study plans

• Experience in conducting product-related, gen-AI UX research is a plus but not a requirement

• Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases

Pay Range: $62.50 - $67.00/hr DOE

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ~~~ .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.