Universal Banker

Minnwest Bank is seeking a Full Time Universal Banker for our Ortonville, MN location. The Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. Provide solutions to satisfy customers' financial needs by opening new deposit accounts, servicing and maintenance of accounts, debit cards, consumer loans, and handle customer deposit transactions. This position will inform customers of products and services to transition customers and prospects to bankers and business partners for retail and business products and services, as well as service existing account relationships.

This position may require travel to various branches to provide adequate staffing coverage due to unexpected staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
• Open new consumer deposit accounts, cross-sell bank products and services, and accurately prepare and process all deposit account paperwork for new and existing customer accounts.
• Process routine transactions such as but not limited to:
  • receiving checks and cash for deposits
  • verifying cash and endorsements
  • issuing receipts
  • issuing cashier's checks
  • cashing checks
  • paying out funds
• Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.
• Assist customers with account changes or inquires as well as any issues or questions they may have.
• Maintain knowledge of all bank products and services.
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Full-time 40 hours per week

Monday - Thursday: 8am - 5:30pm

Rotating Fridays: 8am - 6pm

Rotating Saturdays: 8am - Noon

• 3 Medical Plans to choose from
• Dental
• Vision
• Bank Paid Basic Life, AD&D, Short-term and Long-term Disability Insurance, and Paid Parental Leave
• Voluntary Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Paid Holidays
• Competitive PTO
• 401k with Employer Match
• Employee Stock Ownership Plan (ESOP)
• Employee Assistance Program (EAP)
• Paid Bonus Program for Universal Bankers when the different levels of training have been completed and proficient in tasks

• Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

• High School diploma or equivalent
• 1 year of cash handling and customer service
• Advanced reading, writing, and mathematical skills
• Ability to communicate with customers and coworkers in a clear, effective professional manner.
• Willing to continuously learn and grow within the organization.

• 2-year associate degree
• 1 to 2 years of experience in a financial environment with the ability to open consumer accounts, closings, and maintenance.
• Ability to multi-task, be organized, effective time management.
• Is able to work alone or within a team setting.
• Strong mathematical and problem-solving skills.

A full background and credit check including federal, state, county, and civil will be conducted on the final candidate for this position. Candidate must pass both in order to obtain employment with Minnwest Bank.

AA/EOE