Transportation Manager II

Job Summary:

HOURS: Sunday to Thursday working 15:00 - 23:00

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description:

Key Responsibilities :

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity

• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability

• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems

• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations

• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market

• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports

• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required) - Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call - Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met - Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications:

Minimum Qualifications:

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR

Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

Strong professional communication skills applied internally and externally

Proven experience in establishing and maintaining healthy working relationships

Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement

Ability to process information with high levels of accuracy

Accurately analyze situations and reach productive decisions based on informed judgment

Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

Ability to manage multiple competing priorities

Ability to consistently travel to account and customer locations

Ability to adapt to a dynamic work environment and shifting priorities and directives

Experience in holding people accountable and conducting difficult conversations

Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications:

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Education:

High School (Required), Bachelors: Transportation Logistics, Bachelors: Business Administration/Management, GED (Required), Bachelors: Supply Chain Management

Work Experience:

Customer Service/Account Manager, Business Administration, Transportation/Logistics

Job Opening ID:

00572660 Transportation Manager II (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling ~~~.