Ticket Teller

York Academy Regional Charter School seeks a friendly and reliable Ticket Teller to manage ticket sales for basketball games. This position is responsible for providing excellent customer service to attendees, accurately processing payments, and ensuring a smooth entry experience for game-day guests.

Duties include but are not limited to:

• Greet attendees with a welcoming and professional attitude.
• Sell tickets for basketball games using cash, credit, or other payment methods.
• Verify pre-purchased tickets and provide wristbands or entry passes as needed.
• Maintain an accurate cash drawer, provide change, and ensure payment accuracy.
• Record ticket sales and reconcile funds at the end of each shift.
• Address and resolve guest inquiries or escalate to the Game Day Coordinator when necessary.
• Maintain a clean and organized work area.
• Adhere to York Academy's policies and procedures regarding event management and customer service.
• Collaborate with other event staff to ensure smooth event operations.

• Possesses strong oral and written communication skills in the language of instruction.
• Ability to communicate effectively.
• Maintains effective and efficient record-keeping procedures.
• Must possess excellent interpersonal skills.
• Must be able to work in an environment with frequent interruptions.
• Possess the ability to work cooperatively with others. Maturity and the ability to deal effectively with students, parents/guardians, and staff.
• Self-motivated with the ability to work independently within the limits of assigned responsibilities.
• Must possess computer skills.
• Understands the importance of confidentiality and can practice it.
• Adheres to specific rules and regulations as they apply to the discipline procedures of the building.
• Friendly, helpful, and caring personality.

• High school diploma or equivalent.
• Previous customer service or cashier experience is preferred.
• Strong math skills and attention to detail.
• Excellent verbal communication and interpersonal skills.
• Ability to work evenings and weekends as required during basketball season.
• Reliable, punctual, and capable of working in a fast-paced environment.
• Comfortable handling cash and operating point-of-sale systems.
• Ability to stand or sit for extended periods.
• Ability to lift and carry up to 20 lbs. if needed (e.g., moving ticket supplies or equipment).

• Part-time hours vary based on the basketball game schedule.
• Must be available during home games, typically evenings and weekends.