ManpowerGroup • Charlotte, NC 28230
Job #2710418947
Job Title: Data Reporting Analyst, QA/QC Analyst, Project Manager: Lifecycle Management x2, Business Process Analyst
Location: Charlotte NC, Chandler AZ, Dallas TX
Industry: Financial Services
Contract Terms : 12 Month with ability to convert FT
One of our Fortune 50 Financial Service Clients has a new opportunity. If you are looking for a highly visible project with exposure to multiple lines of business and stakeholders across the enterprise, we encourage you to apply!
What's in it for you?
Hybrid schedule
Great growth opportunity for early in career applicants
Long term engagement
401k eligibility
Comprehensive benefits
Free upskill training
In this role, you will:
This group sits within Cyber Security, specifically supporting Identity and Access Management tied to risk based improvements within the organization. The ideal candidate will come with... and have a strong Risk based background tied to issues management, risk management, cyber security frameworks such as NIST.. ect.
The applications that they support come from the engineering team- this team is responsible for building out multiple IAM applications so that anyone being onboarded/needing access will be users of these applications. What we know is that today there has been a focus put on the risk side of IAM as a majority of security has been operations focused historically.
Contract Duration: 12 months
Work Auth: USC, GC or EAD
What are the day to day responsibilities?
Consult on or participate in moderately complex initiatives and deliverables within Technology Operations and contribute to large-scale planning related to Technology Operations deliverables.
Review and analyze moderately complex Technology Operations challenges that require an in-depth evaluation of variable factors.
Contribute to the resolution of moderately complex issues and consult with others to meet Technology Operations deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
Collaborate with client personnel in Technology Operations. Required Qualifications: 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Data Reporting Analyst (Power Bi)
In this role, you will be responsible for supporting IAM related reporting functions within Power BI. Someone who has come from a Tableau background will also work. The goal of this person is to manage the end to end reporting requests for IAM, who is a strong executor and has a strong background in managing timelines and dates. This level of reporting could be general all the way up to executive level reporting.
Implement standardized, automated reporting solutions to ensure consistency in reporting across 48 low-critical issues. Responsibilities are inclusive of managing 12 standing weekly and monthly reporting cadences that report up to Sr. Leaders, Executives, and formal governance committees.
Drive monthly Registry and Jira updates to ensure compliance with Enterprise Change Management Policy and Implementation Risk Designation
Implement Jira and Tableau reporting to support issue execution across 48 issues including three critical initiatives.
Top 3:
3+ years of experience working as a Data Analyst or Reporting Analyst
Experience with data tools such as Power Bi or Tableau
Experience with Aggregating data and general reporting(someone who can aggregate data at different levels)
Someone who can satisfy minimal aspects such as product requests
Excellent communication skills- Strong execution driven skills- needs to under who their audience is and who they are pulling the reports for
Current issue things are cutting it too close currently, need someone who can be proactive and predict the issues 3+ weeks out to prevent deliverable delays
Soft Skills
Business Savvy
Proactive Mindset
Misc: they can upskill on Power BI, need to walk in the door with the ability to support various requests but opportunity for growth
QA/QC Analyst
In this role you will be responsible for supporting the Quality control and quality assurance of Quality evidence packages, closure packages for executing controls and validating packages, and can present the data so that it is ready to go from a an audit perspective. Issue management within IAM
OA issue and CA language including evidence and success criteria for all issues.
QA evidence packages for controls to increase the likelihood of successful TOD/TOP
QA ICE ticket response to LODs, average 30 a month, to ensure LOD monitoring and testing requests across 48 issues are accurate and consistent.
QA ISMs to increase successful Audit validation.
Top 3:
Issue Management Experience (Tool: Veritas)
Quality Evidence Packages: quality of/how to narrate the story of what they did
Ability to translate this to showcase how we satisfied what we committed to
This person essentially will have information fed to them and needs to asses if it is the right information and if it is packaged the correct way.
IAM Operations Experience
Additional Information/ Key words:
Project Manager: Lifecycle Management x2
The Security LOB has the largest set of issues within the portfolio and can help with general efficiencies', processes and help through and refine the processes end to end. The current environment today, she has initiative leads that are over the grouping of issues, and issue contacts are aligned to issues and are responsible for pushing them forward and ensuring dates are met. They align her team by themes as sometimes this group will swing based off of current issues. They need someone who can pop in and can help where needed. They need to be able to drive, ensuring risk and issues are escalated.
Drive pre-vetting, capture, and planning Veritas processes for LOD and self-identified IAM issues to ensure 10-day pre-vet, 14-day capture, and 45-day plan SLAs are not breached.
Monitor issue progress throughout the lifecycle to ensure all issues close successfully on time.
Manage modifications and testing evidence for controls including TOD, TOP, Validation
Manage ICE tickets to ensure LOD monitoring and testing requests in support of issue validation/closure for 48 issues are answered accurately and on time.
Top 3
Strong experience executing projects and driving initiatives
Experience working with issue management tools(previous WF Veritas experience is HIGHLY preferred)
Someone who has experience working with SLA's, process escalations ect.
IAM Operations Experience
Business Process Analyst:
In this role they are looking for someone who can find efficiencies and is supporting implementations. This could include someone who can help with process escalations, shepherd and refine (veritas- process SLA)
top 3: someone who can find efficacies, they are more helping with implementation- help with escalations, tracking, getting resolved, goes to black hole. needs LOD engagements- engage in a JIRA service desk
Drive documentation and execution of process standardization including defining thematic milestone and task templates that support consistent issue planning and execution across issues.
Drive documentation and execution of defined lifecycle management processes
Leverage Confluence, SharePoint, roadshows, office hours, to drive self-serve educational resources and knowledge base to support issue best practices, risk management routines, and LOD engagement processes.
Top 3
Someone that knows how to find efficiencies
General Efficiencies, a lot of this is already defined and this person will be helping implement it. But also thought leader that can make sense of it to know where inefficiencies lie and what needs to be changed
Someone that can assist with Refine the process end to end
Help with escalations
Process escalations
Tracking, resolving and coming to solution
LOD: Line of Defense Engagement Experience
Like Jira service desk
Help manage these engagements
Frequently Asked Questions:
Benefits? Yes, provided by Experis
Remote Workers? Hybrid
Visa Sponsorship? No, green card/USC only.
Corp-to-Corp? Not eligible
How to Apply:
For immediate attention please apply online
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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