Technical Program Manager

Project Introduction

The Office of Performance Analysis and Integrity manages and enhances the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW) which resides on one Oracle M8 Supercluster database and thirteen application servers.  Our team provides the technical services required to sustain EDW applications to include Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration. We also provide management, enhancement, integration, implementation, maintenance, modernization, and infrastructure support for EDW applications as well as enhancement and maintenance of business intelligence capabilities and predictive analytics.

 

9

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Way Insignia is looking for a Technical Program Manager to join this team.

Professional Level Information

The Technical Program Manager aligns to the Level 4H Technical Lead/Manager within 9

th

 

Way Insignia's career families. The Technical Lead/Manager

 

accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology.  Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills.

Responsibilities

• Be available on Government site in Washington DC during normal hours of operations.
• Ensure Project Team is staffed with capable qualified technical resources necessary to deliver services in accordance with the contact requirements.
• Develops and maintains the project management plans that layout the products and services to be delivered with key milestones and activities.

   

• Develops and executes the communications plan, quality management plan, risk management and mitigation plan, change and configuration plan.
• Works with Stakeholder to identify the Key Performance Indicators (KPI) that will be used to assess quality and performance.
• Ensures all KPI performance metrics are collected, analyzed, and reported to the government stakeholders.
• Ensure the tasks necessary to operate and maintain the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Databases the make up the EDW environments are performed in accordance with the Standard Operating Procedures (SOPs).
• Ensure the tasks necessary to operate and maintain the Tableau Server and Desktop environments are performed in accordance with the SOPs.
• Ensure the tasks necessary to operate and maintain the SAS Linux Platform are performed in accordance with the SOPs.
• Ensure all recurring and ad hoc business intelligence reporting is performed in accordance with the SOPs
• Participate in and at time facilitate triage and troubleshooting calls to debug, determine root cause, and mitigate issues within the systems and/or reporting.
• Make recommendations to improve system performance and reliability.
• Ensure approved enhancements to the business intelligence reporting follow the Software Development Lifecycle (SDLC): requirements management, requirements analysis, design, development, user acceptance, and deployment.
• Collaborate with the Government to document and implement change management policies, procedures, and processes.
• Identify and escalate risk in accordance with the risk management plan.
• Ensure the systems and applications within the EDW are secured in accordance with agency and federal policy and regulations.
• Gather and report performance metrics weekly, monthly, and quarterly.
• Facilitates Monthly progress reviews with the government customer and with the 9

  th

   

  Way Insignia senior leadership.
• Other responsibilities as assigned.

Requirements

• Masters degree in Computer Science, Electronic Engineering, or other Engineering technical discipline (10 years of additional relevant experience may be substituted for degree)
• Minimum 15 years of experience managing IT service delivery projects and programs of similar size and scale
• Experience managing large scale data warehousing and data analytic projects utilizing the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Relational Databases
• Experience with dashboarding technologies such as Tableau and Power BI
• Experience with the SAS Linux Platform

   

• Experience planning and performing Data and system migrations from on premise environments to the Cloud
• Must be authorized to work for any employer in the U.S
• Must be able to obtain and maintain the required security clearance

Preferred/Desired

• Currently cleared for Public Trust at tier 2 moderate level or higher
• Project Management Professional (PMP) or equivalent certification

   

Location

On site in government facilities in Washington DC.  9th Way Insignia reserves the right to adjust work location based upon mission requirements.