Team Member

Position Title : Restaurant Team Member

Franchisee Organization/Location : Rajan Restaurant Partners DBA Dunkin'

Reports To : Restaurant Manager

Overview :

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin'

operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include :

• Follow Brand standards, recipes, and systems

• Follow food safety standards

• Prepare food and beverages

• Assemble and package orders

• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions

• Maintain a clean and organized workstation

• Clean equipment, service areas, and guest areas

• Stock items, such as cups, lids, etc. at the workstation

• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)

• Meet speed of service standards while delivering accurate orders to guests

• Serve and communicate with guests

• Maintain a guest-focused culture in the restaurant

• Communicate effectively with managers and coworkers

• Organize and maintain stock room and refrigerated areas

Education/Experience :

• None

Key Competencies :

• Works well with others in a fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change

• Guest focused

• Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion, including bending, stooping, and reaching

• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)

• Working in a small space

Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.