Team Lead Oncology Scheduler

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

Responsible for oversight of the oncology schedulers ensuring appropriate staffing, coordination, and implementation of oncology appointments. Assists in the identification, reporting and resolution of any issues stemming from scheduling requests. Acts as a working lead assisting to schedule oncology appointments for established patients. Coordinates radiology studies, internal/external referral appointments as requested by providers, nurses, and other patient care team members.

What you will do

• Oversee and lead Oncology Schedulers on a daily basis

• Lead efforts to ensure staff are oriented, properly trained, onboarded, and regularly evaluated on competencies and quality of work

• Assist leadership with the completion of staff performance evaluations

• Keep leadership apprised of any issues or concerns on a daily basis

• Lead oversight of event reports and near-misses within scheduling with leadership team

• Create schedules and cross-covers where needed

• Responsible for scheduling cancer treatment appointments according to chair time utilization accommodating patients in multiple locations

• Work with Medical Secretaries and providers to accommodate patients for their cancer treatments

Minimum Qualifications

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

• Work requires the knowledge normally acquired through achieving a High School diploma or GED

• Requires a minimum of five (5) years' experience in a healthcare environment, preferably in an oncology environment with knowledge of patient population and types of services rendered.

• Requires a minimum of three (3) years of oncology, surgical, radiology, or other complex scheduling experience.

• Proficient knowledge of Medical Terminology required. Requires a good understanding of surgical procedures.

Position Highlights and Benefits

• Full time 40hr M-F

• Excellent benefits starting day 1

Ministry/Facility Information

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran