Team Lead - Endo.Tech - OCI

Working Location: Ontario, Toronto

Workplace Flexibility: Onsite

For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus (~~~) .

_**Please note: All correspondence will be sent from our Olympus domain (@~~~). If you receive correspondence from an entity other than @~~~, it is likely not legitimate._

Job Description

Every Endoscope Technician, Team Lead must understand and accept the responsibility to ensure the safety of all Olympus products that are repaired, by following established processes and procedures. Under direction of their Shift Supervisor, the Team Lead shall evaluate, troubleshoot, disassembly, assemble, repair and or inspect Endoscopes to assure proper function.

All technicians, Team Leads must have sufficient manual dexterity with small hand tools (such as screwdrivers, electric screwdrivers, pliers, tweezers); experience or ability to work with microscopes, test equipment (such as light sources, video processors, mega ohm testers)and hand soldering, where applicable; good communication skills (both verbal and written); the ability to read and follow manuals, work instructions, job standards and related information; possess basic computer skills (including keyboard and mouse skills); and must be customer focused oriented.

Job Duties

• Lead team to accomplish throughput targets by distributing service orders among technicians Inspect and perform repair tasks on complex service orders.

• Supervise team in absence of supervisor.

• Distribute job as per the list of repairs provided by supervisor on daily basis and updates based on requirements.

• Ensure Troubleshooting gets daily upon repair finding.

• Ensures understanding and follow all OCI Work instructions, Es-web, follow established procedure and policies.

• Ensure technicians accurately complete Discrepancy Material Notice based on requirement reports.

• May be required to rotate through different parts of the repair and inspection group to ensure succession.

• Work closely with the engineering group both to support new production introduction or new repair introduction.

• Meet or exceed KPI related to production.

• Ensure that technical service global guideline is met or exceeded per management direction.

• Assist Supervisors with hiring new Technical Staff.

• Assess and validate that 5S' is being perform by each technician daily.

• Holds meeting (Huddles) when supervisor is not on production floor or when requested by supervisor.

• Provide feedback to supervisor on observations, improvements, workflow processes made by staff.

• Perform all other related duties as assigned.

Job Qualifications

Required:

• High School Diploma or equivalent is required.

• Minimum of 3 years "Lead" or "Supervisor" experience in a production/manufacturing environment or a minimum of 5 years' experience as an internal Endoscope Technician II is required.

Preferred:

• Ability to perform multiple endoscope repair tasks.

• Skilled in teambuilding, goal achievement and motivation is preferred.

• Knowledge of production techniques for work in process management is preferred.

• Basic knowledge of quality concepts and quality improvement techniques is essential.

• Basic knowledge of parts acquisition and inventory control is preferred.

• Effective written and verbal communication skills in English

• Problem solving skills, and timely decision-making skills are all preferred.

• Must possess the ability to effectively delegate tasks to technicians to meet goals.

• Must possess the ability to develop and motivate a team.

• Work overtime as needed.

**Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to these risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine, please seek medical advice before taking this vaccine.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus

• Comprehensive medical benefits and pension plan

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Diversity Equity & Inclusion Initiatives including Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefit and incentives (~~~) .

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit ~~~ .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let's realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at ~~~. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (~~~).

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Manufacturing & Repair