Penn Medicine • Philadelphia, PA 19133
Job #2713727990
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Surgical Services Coordinator
Department: Oral Max Surgery
Location: Penn Presbyterian Medical Center- 51 N 39th St
Hours: Full Time
Summary :
Oversight and Lead Responsibilities
Independently owns, prioritizes and initiates implementation of assigned work functions
Serves a point of escalation for Surgical Services team as needed.
Participates in and supports select projects to be determined by leadership
Evaluates and manages workload distribution of the Surgical Services staff where applicable
May assist with recruitment, onboarding, performance evaluations and performance management of Surgical Services
staff per practice needs
Clinical Duties
the most adverse circumstances; acts as primary point of contact for assigned patients.
diagnostic testing and other evaluations are completed before visit.
traveling to clinic location when necessary.
Provides coverage for practice team members during absences and/or staffing shortages.
Schedules required procedures and OR for patients at attending physician's direction.
Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of
ancillary tests, pre-operative testing, obtaining x-rays, scans, MRIs, lab results, EKGs for completion of pre-op packages.
forms completed and signed.
Process medication refill request, triaging to appropriate staff.
Coordinates and schedules cases with medical equipment representatives as required in the OR.
Communicates underutilization of OR block time in a timely manner to manager for appropriate redistribution
Admin Duties
messages/delegate to appropriate staff.
Maintain multiple calendars/schedules, surgery schedule, office hours and meetings.
Schedule travel and lodging for physician as well as completing submission of expenses for travel, subscriptions,
memberships and books for re-imbursements in a timely fashion.
Complete prior authorizations for medications.
Complete medical record request
Create/Edit and distribute letters per attending physician direction
Contributes in the design of practice operational changes by partnering with operations team
Trains and mentors new staff members; provides guidance on challenging scheduling issues prior to management
escalation
Contributes to development of scheduling questionnaires and/or scheduling protocols
Valued as subject matter expert in surgical specialty assigned; ability to triage patients to more appropriate physician
when necessary
require coordination among teams to perform joint cases that all operative reports and encounter forms are turned in for
billing within the designated timeframes.
Takes on special assignments as required
Proficient in the use of all systems necessary for practice operations
Billing Duties
Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and
protocols for referrals.
Additional Duties (where applicable)
appointments for specialized clinical program and/or additional specialty requirements including psychiatry, radiology,
pulmonary, etc as needed.
needed.
specialties has been completed and received prior to initial outpatient consult as needed.
specialty requirements from scheduling initial outpatient consult through surgery as needed.
specialty specific care goals; coordinates the rescheduling and resetting of timelines if patient progress is non-compliant as
needed.
Contributes to development of scheduling questionnaires and/or scheduling protocols
Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and
protocols for referrals.
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
And 5+ years medical office experience, or 5 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred. A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.
Bachelor of Arts or Science
additional administrative support certificate or training
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 223977
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