SCA Health • Charlotte, NC 28202
Job #2755205611
Supervisor Revenue Cycle - CSC Wendover Campus
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Charlotte, North Carolina
CSC Wendover Campus
Business Ops
Regular
Full-time
1
USD $55,000.00/Yr.
USD $75,000.00/Yr.
35400
Job Description
OverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.
ResponsibilitiesWe are actively recruiting for a Supervisor, Revenue Cycle
Be available to teammates in order to serve as the first point of contact for them in regard to employment related and job function concerns
Participate as an active member of the leadership team to problem solve issues, performance manage teammates, and achieve weekly, monthly, and quarterly metrics
Review and evaluate teammate productivity and quality according to the QA Policy
Respond to all department and facility requests within a maximum of 48 hours
Monitor teammate attendance and paid time off request, coordinating the requests accordingly to meet business needs
Run weekly productivity and aging reports, coordinate with teammates to make certain appropriate and compliant account follow up is being performed, and partner with the Revenue Cycle Manager to report results
Delegate task assignments to teammates
Monitor and/or complete special projects and make certain deadlines are met
Supervise teammates on a daily basis
Partner with Revenue Cycle Manager to handle disciplinary actions related to performance, attendance, productivity, quality, etc.
EPIC Super User, 5 Years Rev cycle experience, Management experience required for in house and remote teammates.
his position requires one of the following educational levels: Bachelor’s degree and one year of progressive, relevant work experience; or an Associate’s degree and two years of progressive, relevant work experience; or a High School diploma/GED and three years of progressive, relevant work experience
Supervisory experience required
Revenue Cycle experience required
Flexibility to work from home and from an office depending on the business unit’s needs
Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Microsoft Office 365 experience required (Outlook, Excel, Word, PowerPoint)
Must be very organized, be detail oriented, solve problems, and multitask
Must be a team player while effectively managing direct reports
Must be able to keep sensitive information confidential
USD $55,000.00/Yr. USD $75,000.00/Yr.
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