Supervisor, Patient Access - Central Authorizations

JOB SUMMARY

The Supervisor, Patient Access leads the day-to-day operations and provides technical and administrative leadership of the front-end revenue cycle. These responsibilities include: appointment scheduling, patient registration, front-end cash collection, patient authorization and other duties as assigned. Reviews work schedules and assigns duties to insure efficient patient flow and production goals. Coordinates and evaluates accuracy and quality of technical functions. Adheres to and supports the policies, procedures and standards of care. Ensures compliance with protocols and procedures. Plans and prioritizes work assignments. Supervises various personnel functions including recruitment, schedules and coaching of employees.

SKILLS REQUIRED

• Communicates professionally when handling patient, provider or staff questions or concerns

• Ability to lead, train, and instruct staff

• Technologically savvy

• Ability to work and communicate optimally with team members in a professional manner

• Strong ability to maintain confidentiality and think and act independently with minimal direct supervision

• Displays initiative and exercises good judgment and effective critical thinking skills

• Flexible, able to prioritize and address multiple responsibilities concurrently

• Proven knowledge of pre-registration and registration knowledge

• Sophisticated knowledge of medical terminology, diagnostic/procedural coding, and anatomy

MINIMUM QUALIFICATIONS

High School Diploma, GED, Equivalent

2 years of experience

PREFERRED QUALIFICATIONS

Bachelor's Degree

3 years of experience

The expected hiring range for this position is $34.13 to $46.93

Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.

EOE including disability/vet