Supervisor

Overview

The Site Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Pay: $70,000.00/annually

The pay listed is the salaried rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (~~~)

Job Description:

• Establish and maintain strong client relationships with a positive customer service orientation.

• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.

• Provide leadership and support while being available for emergency and off-hour support.

• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.

• Plan and assign work schedules to ensure service delivery expectations are achieved.

• Ensure timely responses to client-reported emergency cleaning situations.

• Train staff on building and property security protocols at each assigned client location.

• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.

• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.

• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).

• Train and manage Site janitorial and Porter staff.

• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.

• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.

• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Minimum Requirements:

• At least 2 years of experience supervising employees.

• Experience with commercial cleaning industry is a big plus.

• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.

• MS Office (Outlook, Word, Excel) proficiency required.

• Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites.

• Proven ability to handle confidential information with discretion.

• Detail-oriented with a high level of accuracy.

• Strong organizational, multi-tasking, and prioritization skills.

• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.

• Resourceful team player with a positive outlook and approachable demeanor.

• High School Diploma or GED (Required)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) California Consumers Notice ~~~

REQNUMBER: 98799

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.