Supervisor, Customs Analysis

Who we are:

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with our 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at ~~~

The opportunity:

Directs and supervises the Customs Analysts associates responsible for the Import/Export activity within the US. The responsibilities are to include but are not limited to auditing and oversight to ensure maximum productivity within the team while ensuring the quality of data transmitted to various government agencies. Assists with FTZ activity. This opportunity is based in our Sales Marketing and Distribution Team.

The role

• Oversee and direct team performance in both quantities according to departmental KPIs. Trains, coaches and supervises team members to assist in resolving irregularities identified.
• Directs the preparation of import/export data transmitted by all Customs Analyst staff; communicates with Customs and other government officials as appropriate to obtain release of incoming freight and resolve delays while minimizing cost.
• Audit shipment documents and SharePoint document retention platform, to identify areas of concern. Communicate and escalate transaction problems or irregularities to manager and assist in identifying solutions.
• Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organizations and the individual’s effectiveness utilizing department KPIs.
• Assists with FTZ related matters and other projects as assigned by the Manager.
• Import & Export Activity within the US for Gildan Activewear, SRL, Gildan Branded Apparel SRL, and Gildan Yarns.

The requirement

• Associate's degree or equivalent experience preferred.
• Customs Compliance Specialist (CCS) Certification required.
• 4 -5 years’ experience in import/export environment with a minimum of 2 years Foreign Trade Zone experience.
• Limited travel
• Leadership
• Delegation of duties as needed to ensure objectives are met
• Communication with customer and multiple departments within organization both written and oral.
• Organizational Skills
• Data entry
• Must have excellent computer and decision-making skills.
• Must have the ability to analyze Customs related documents and communicate effectively both verbally and written with internal/external sources to reach desired resolution.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to work in a team-based environment.
• Ability to demonstrate flexibility to changing work priorities. 
• Very strong attention to detail and organizational skills
• Confidentiality of data
• Hearing is required to hear instructions, receive information from various sources, and understand safety warnings.
• Vision is required to read instructions, interpret data, and formulate metrics.

What's in it for you:

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Come as you are:

We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

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