SUPERVISOR - $3,000 Sign-On Bonus!

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SCHEDULE

Monday – Friday, 8:00AM - 4:00PM

SUMMARY

Family Service League is seeking a full-time Supervisor for a homeless shelter in Brentwood. The Supervisor will be responsible for overseeing the case managers and the overall service provision to the shelter clients. The Supervisor will be responsible for supervision, intervening in client crises, managing a caseload, and general oversight of client compliance.

$3,000 Sign-On Bonus!

We offer a generous benefits package including the following:

• $3,000 Sign-On Bonus!
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Supervisor will oversee staff, including recruiting, hiring, training, developing, and conducting supervision and performance appraisals.
• Maintain accurate documentation of Case Management services, including client files and entries into the program.
• Oversee compliance of rules, regulations, and policies of the shelter.
• The Supervisor will be responsible for oversight of shelter attendance including daily submission of DSS SOAR program.
• Oversight of new client intakes, case assignments, and discharges.
• Provide assessment, crisis intervention, individual, family, and group services to children, youth, and families.
• The Supervisor will maintain a caseload of up to five clients and conduct at a minimum two face-to-face meetings a week.
• Develop Independent Living Plan for assigned families and make bi-weekly updates.
• Oversee Independent Living Plans for all Case Managers including review, submission, and filing in needed time frame.
• Review, complete follow up, and submit Incident Reports.
• Conduct Case Conferences for clients who are in noncompliance with shelter rules.
• Work collaboratively with Housing Specialists in finding permanent housing options for clients.
• Collaborate with the Office Manager on client shelter obligations.
• Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligation.
• Maintain and update resource database of social service organizations relevant to the needs of clients.
• Foster inter-agency collaboration to assist in clients’ long-term stability.
• Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
• Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
• Facilitate and attend team meetings, individual supervision, required training.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Advocate for client needs.
• Provide transportation as needed.
• Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
• Collaborate with the Security to discuss and resolve client incidents.
• Responsible for reading and understanding the Policy and Procedure Manual.
• Required to read and respond to daily emails.
• All other duties as assigned.

QUALIFICATIONS

Bachelor’s Degree in Human Services or related field required.

Master’s Degree or LMSW preferred.

Previous supervisory experience is preferred.

A minimum of 3 years’ related experience in compliance, human services, or social work required.

Knowledge of homeless population, DSS regulations, and paperwork compliance.

Excellent interpersonal and communication skills required.

Excellent organizational and time-management skills.

Computer proficiency, including Microsoft Office required. HMIS a plus.

Spanish language fluency preferred.

Valid and clean NYS Driver’s License required.

PHYSICAL REQUIREMENTS

Must be able to go up and down stairs.

"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."