Strategy Advancement Advisor, MSO Operations

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The Strategy Advancement Advisor provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The Strategy Advancement Advisor works on problems of diverse scope and complexity ranging from moderate to substantial.

The Strategy Advancement Advisor, for MSO Operations will partner with both corporate and market teams to support an industry leading MSO/IPA offering that will serve as a meaningful tool to develop provider partnerships and drive performance improvement and membership growth. This role is within Centerwell's Primary Care Organization and requires an understanding of value-based agreements and primary care practice operations, including provider networks.

The Strategy Advancement Advisor will be responsible for becoming a subject matter expert on Centerwell's MSO/IPA practice portfolio and associated support services that will lead to the expansion of value-add services, practice partnerships and market footprints. The incumbent will do this through a broad collaboration with partners across shared services, finance, contracting and our market leadership teams, among others.

The Strategy Advancement Advisor will be responsible for consistently reviewing practice portfolio performance and providing leadership with recommendations on opportunities to mitigate negative trends and to capitalize on evolving opportunities. The incumbent will be responsible for organizing and reacting to both quantitative and qualitative inputs. Additionally, the Strategy Advancement Advisor will support the market operations leadership team with project management for strategic and operational initiatives.

Key Responsibilities

The Strategy Advancement Advisor of our MSO/IPA development drives business development and product strategy to meet membership sales and retention goals. The incumbent will partner with key Humana Stakeholders through the following ways:

• Develop extensive knowledge and understanding of Centerwell's MSO/IPA offering and corresponding provider and membership growth strategy

• Work independently, and with market leaders to develop a deep understanding of the competitive landscape, understanding the relationships/impacts to Centerwell product portfolio

• Leverages quantitative and qualitative input to design and maintain a program offering in an effort to drive channel growth and help the business consistently achieve related financial targets

• Recognize trends that can complement and/or enhance product offerings

• Work collectively with corporate and market partners to create transparency on portfolio performance, with recommendations on opportunities to improve performance at a program and provider level

• Support market teams with complex negotiations, providing key insights that advance agreements with existing and new provider partners

• Provide national and local market leadership teams with key reporting and insights that help drive alignment around portfolio performance and opportunities to improve

• Collaborates across teams to provide meaningful input to drive strategic decisions around program design, contracting efforts and capital deployment

• Maintain a focus on the ultimate objective of creating and fostering provider partnerships that are hyper focused on succeeding in a value based setting through improving patient health outcomes

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration or other related fields

• A minimum of five years healthcare experience supporting value-based programs, including the support of growth and advancement of performance within these programs.

• A minimum of two years of experience in a strategic role, demonstrating expertise in managing large scale programs, managing across multiple teams with strong ability to align leaders to a common purpose

• Motivated self-starter than can independently drive programs towards success

• Proven track record of driving operational performance improvement

• Outcomes focused individual that thrives on achieving quantifiable goals

• Experience working across a segmented business to align partners towards a common goal

• Ability to organize and analyze data to discover key insights and provide performance recommendations; experience building executive level reporting/dashboards

• Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders

Preferred Qualifications

• Master's degree preferred

• Prior experience focused in strategy formulation and development

Additional Information

• 100% remote role

• Standard working hours required; 8:00 am - 5:00 pm; Central or Eastern Time Zones

• Occasional travel; 20-30% to various Centerwell and Conviva markets

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-02-2025

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options ~~~