Strategic Technical Advisor - Simphony POS

Job Description

Strategic Technical Advisor

Location: United States

Travel: 25% No visa sponsorship is available for this position.

Join our dynamic global account team as a Strategic Technical Advisor (STA) , where you will be the go-to technical expert, driving impactful solutions that align with our customers' goals and objectives!

As an STA, you will play a pivotal role in delivering presales technical and functional support to prospective clients, ensuring their satisfaction while working with minimal supervision. You'll also mentor less experienced Sales Consultants, sharing your expertise and insights to elevate the entire team.

Key Responsibilities:

• Inspire and Educate : Develop and deliver engaging Oracle presentations and demonstrations that highlight advanced product features, benefits, and future directions. Your ability to articulate the value of our solutions will help shape customer success.

• Design Innovative Solutions : Create, validate, and present cutting-edge Oracle software solutions, including advanced concepts and complementary third-party products. Your creativity will empower clients to see the full potential of our offerings.

• Build Lasting Relationships : Foster high-quality, professional relationships with clients and develop reference sites that showcase the power of our solutions. Your interpersonal skills will be key in building trust and rapport.

• Manage Customer Ecosystems : Plan and document our customer ecosystems, including architecture schematics, business processes, and integration opportunities. Your strategic vision will guide clients in optimizing their operations.

• Engage and Collaborate : Participate in quarterly business reviews, sharing outcomes with regional sales leads and contributing to strategic discussions. Your insights will shape the future direction of our collaborations.

• Educate and Inform : Provide impactful presentations to corporate customers, covering new features and solutions that enhance their operations. Host webinars and education series that keep clients informed and engaged.

• Liaison and Support : Act as the main point of contact between our customers and third-party strategic partners. Provide oversight on technical inquiries and collaborate with internal stakeholders to ensure seamless communication.

• Drive Product Strategy : Manage and track global technology enhancement discussions, serving as a bridge between our customers and internal teams. Your contributions will directly influence our product strategy and development.

Desired Skills

• In-depth functional knowledge of Simphony and R&A

• Ability to deliver persuasive presentations to present technical solutions to prospects and existing customers

• Experience in a Software Implementation / Pre-Sales / Solution Engineering environment

• Successful history configuring complex Simphony environments and troubleshooting technical challenges

• Excellent communication skills for a wide variety of audiences, up to and including C-level executives

• The ability to produce high-quality documentation of a technical nature

• A passion for technology architecture and delivery

• Wide knowledge of the food and beverage market and trends

This role is a unique opportunity to be at the forefront of innovative solutions, empowering clients while working within a collaborative and supportive environment. If you are passionate about technology and customer success, we want to hear from you!

Career Level - IC3

Disclaimer

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $30.29 to $76.49 per hour; from $63,000 to $159,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +~~~, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

*** Which includes being a United States Affirmative Action Employer**