HUB International • Burlington, NC 27216
Job #2737560864
ABOUT HUB INTERNATIONAL:
HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that's important for all of us!
Focus on creating a meaningful environment through employee engagement events.
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
The Strategic Resource Manager (SRM) plays a vital role in the growth and development of our operations and sales culture. The SRM reports to the Chief Sales Officer (CSO) and assists Management and Producers to achieve their goals. The SRM also works closely with our corporate headquarters in Chicago to deliver ongoing initiatives to all locations of the HUB region, and is an indirect report to the Corporate Sales Enablement, Vice President. SRMs act as HUB's sales operations & marketing manager to help generate new business and client retention. They are responsible for educating both Producers and Account Executives on the tools and resources that HUB has to offer, while finding innovative ways to showcase HUB's unique capabilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales Operations
Ownership of HUB CRM System, CORE, managing monthly and annual sales reports and auditing integrity of data.
Create and review actionable and accurate sales reports and dashboards for CSO regional leadership, and Producers
Own the end-to-end process of tracking the sales pipeline and operational metrics delivering regular insights to the business; define and deliver techniques to improve the sales reporting process to CSO and regional leadership
Work closely with Operations team to maintain and improve data integration and integrity across CRM and Broker Management systems
Assist with development of scrubbed lead lists, RFPs, capabilities presentations, and benchmarking reports Marketing
Work with corporate Marketing & Communications in the creation of and execution of advertisements, microsites, email blasts, and enhancement of Producer social media presence
Creation of custom sell sheets, placemats, and other sales collateral for regional needs and specialties
Development and creation of multi-media resources including videos and podcasts for the purposes of sales/internal training, success stories, industry expertise, etc.
Manage planning and logistics of all local marketing events and seminars
General problem solver and navigator for employees looking for HUB resources
Technology Tools and Resources
Main point of contact for all Producer and Client facing tools & resources
Present in-person and webinar hosted training sessions for individual Producers and office locations
Create and maintain documentation on sales processes, policies, and create and provide relevant sales training materials to assist with onboarding new Producers
Main point of contact for HUB intranet system assisting with navigation and posting regional content
Work with CSO to onboard new Producers and acquired locations to promote their joining HUB
REQUIREMENTS:
Bachelor's degree from an accredited university preferred
Proficient-Advanced in Microsoft Office Suite products
Experience with a CRM system, preferably Microsoft Dynamics
Experience with Adobe Creative Suite (InDesign, Illustrator, & Photoshop), preferred but not required.
Experience with Camtasia Studio, KnowledgeVision/Knovio, or other video creator/editor technology, preferred but not required
Highly autonomous, able to take ownership of projects from planning through to execution with broad direction
Strong data management and analytic skill
Marketing solutions mentality
Creative critical thinker and problem solver, breaking complex issues into simple solutions
Exceptional communicator with sales teams, account team, leadership, and technical resources
Highly organized master of multi-tasking with an inherent sense of urgency
Understanding of the insurance industry and sales process. License preferred but not required.
Good rapport with Management and Producers - they are your customers!
Department Business Operations
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at ~~~ .
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