Staff, Technology Operations - Omni-Fulfillment Experience & Strategy

Position Summary...

What you'll do...

Staff, Technology Operations - Omni-Fulfillment Experience & Strategy

Customers shop whenever and wherever they want, choosing from a wide range of pickup and delivery options. To make these options happen, we have many teams across the business focused on ensuring customers have access to the right merchandise at the right time, while delivering an experience that makes them want to continue shopping with Walmart.

In this role, you will be an essential part of the eCommerce online pickup and delivery business team, leading and delivering post transaction fulfillment propositions that drive customer acquisition, retention, revenue growth, and profitability. You will collaborate and develop deep partnerships with multiple stakeholders across the business such as Last Mile Delivery, Supply Chain, Engineering, Marketing, Product, Store Operations, Finance, and others to identify opportunities, solve problems and develop new propositions that drive value for our customers. This is a highly visible role where we operate in a dynamic and agile environment. You need to be very comfortable in working through ambiguity, defining direction for your cross-functional teams, and be ready to roll up your sleeves to execute.

What You'll do

• Define and execute the long-term vision and strategy for customer experience around post-transactional experiences for online pickup and delivery.

• Lead and deliver on key cross-functional projects that span across multiple business functions within the organization. Collaborating daily with cross-functional team members including SCM, Finance, Product, Store Operations and more.

• Communicate roadmaps and priorities across business areas for prioritization with business and technical teams, including engaging with key partners to determine the best product and business strategies, and gaining buy-in from executive-level leadership.

• Drive the end-to-end execution of multiple propositions and initiatives, from building out the business requirements to implementing GTM plans.

• Drive GTM for finished products, ensuring we are scaling products in a way that balances the expectations of our customers, associates, stores and leadership.

• Identify synergies and opportunities across business areas to drive operational efficiencies, topline, and profitability to achieve KPI targets.

• Provide cross-functional and thought leadership to drive decision making.

• Build slide decks with project teams and present them in multiple forums across all levels to present strateg ies and recommendations, and drive consensus across leadership teams.

Preferred Qualifications:

• 5+ years of experience in operations, product, and/or strategy at a leading consumer-facing company

• Experience in eCommerce, omni-fulfillment, and customer experience

• Experience in consulting or product management roles a plus

• Proven track record of implementing new concepts or programs in a fast paced, digital retail environment

• Skilled at leading and influencing a cross-functional matrixed team to deliver against multi-track roadmaps

• Strong technical and data acumen and ability to dive into the details

• Strong oral and written communication skills, including the ability to develop and deliver complex messages in a simple, actionable way

• Experience building slide decks and presenting to executive level audience

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

About Walmart Ecommerce

We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at ~~~.

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see ~~~ .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.Option 2: 6 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.