Sr. HR Manager

SENIOR MANAGER, HUMAN RESOURCES

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

The ideal candidate will be a strategic leader, capable of managing all HR functions to support the hotel’s commitment to excellence in service and hospitality. This role requires a deep understanding of luxury hospitality standards, a passion for people, and the ability to foster a positive and productive work environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Act as the primary point of contact for employee relations, promoting a positive work environment through effective communication, conflict resolution, and adherence to company policies and procedures.

• Design and implement training programs that enhance employee skills, service excellence, and compliance with luxury brand standards.

• Oversee the performance management process, including goal setting, regular feedback, performance appraisals, and addressing performance issues in a fair and consistent manner.

• Ensure compliance with all local, state, and federal labor laws, as well as hotel policies and procedures.

• Collaborate with hotel leadership to develop workforce plans that align with business goals and operational needs, including staffing levels, labor costs, and employee scheduling.

• Oversee employee health and safety programs, ensuring a safe and healthy work environment in compliance with OSHA and hotel safety standards.

REQUIRED QUALIFICATIONS

• Bachelor’s degree required.

• Bilingual in English & Spanish required.

• 5+ years of HR management experience, preferably within the luxury hospitality industry.

• Strong knowledge of HR principles, labor laws, and best practices.

• Proven ability to lead and develop high-performing teams.

• Excellent interpersonal, communication, and conflict resolution skills.

• Ability to manage multiple priorities in a fast-paced environment.

• SHRM-CP, SHRM-SCP, or other HR certification is a plus.

PM22