Sr Benefit Consultant Ops

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Senior Benefit Consultant will be responsible for the preparation of customer specific benefit and plan documents.

Consult with internal and external partners to complete documents for implementations, renewals, and revisions to benefit plans.

Ensure all compliance guidelines and key performance measures are met while providing high level customer service.

• Produce customer documents/contracts for Aetna International customers.

• Ensure all documents are in compliance within State and Federal regulations.

• Interact with, and provide consultative services to internal and external constituents.

• Work with multiple Aetna systems in a rapidly changing environment.

• Organize and manage a complex book of business.

Required Qualifications

-Strong customer service background, proven ability to meet deadlines.

• Knowledge of reading CCI and interpreting medical benefits.

• Experience creating plan documents in ePublishing

• Strong writing skills.

• Proficient in Word and Excel

Preferred Qualifications

• Experience supporting custom products and/or services.

• Experience as a Plan Coordination Consultant, Eligibility Consultant , or medical claims processing roles is a plus.

Education

Bachelor's degree or equivalent experience

Pay Range

The typical pay range for this role is

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (~~~)

We anticipate the application window for this opening will close on: 01/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.