Sr. Administrative Assistant

Description We are in the search for a Sr. Administrative Assistant to join our team in the Real Estate Property/Facilities Management industry, based in Norfolk, Virginia. In this role, you will be tasked with a variety of administrative duties, including processing customer applications, maintaining precise customer records, and resolving customer inquiries. You will also oversee customer accounts and take the necessary action.

Responsibilities

• Accurately process customer credit applications and maintain precise customer credit records.

• Act as the first point of contact for answering calls, screening inquiries, and welcoming visitors.

• Handle general IT troubleshooting support for agents and ensure the smooth operation of electronic office equipment.

• Organize and manage all aspects of monthly Sales, Leasing & Brokerage meetings, including catering, room reservations, communications, and AV equipment.

• Maintain, organize, and audit database entries and file setups.

• Prepare and circulate expense reports and track agent expenditures for ICSC functions.

• Secure signatures on documents and notarization from Notary within the office, as required.

• Oversee the processing and distribution of departmental incoming and outgoing mail.

• Provide backup support for the administrative team during PTO, illness, and vacancy.

• Prepare and/or redline agreements on behalf of landlords and tenants, including leases, renewals/extensions, modifications, terminations, assignments, promissory notes, commissions, exclusive listings, sales agreements, etc.

• Generate standard reports and calculation of rent, operating expenses, security deposits, percentage rents, commissions, and improvement allowances.

• Compose and circulate written and/or electronic correspondence related to the preparation, execution, and administration of agreements with tenants, landlords, attorneys, insurance agents, sign contractors, etc. Requirements - Minimum of 5 years of experience in a similar role within the Real Estate Property/Facilities Management industry

• Proficiency in using ADP - Financial Services for efficient financial management

• Experience in designing and implementing Banner Ads for promotional purposes

• Familiarity with Cisco Webex Meetings for effective remote communication and collaboration

• Proficient in using Concur for travel and expense management

• Mastery of CRM for effective customer relationship management

• Experience with About Time for efficient project and resource management

• Knowledge of Budget Processes for effective financial planning and control

• Exceptional Calendar Management skills to schedule and coordinate appointments and meetings

• Excellent Communication skills for effective internal and external communication

• Experience in coordinating and managing Conference Calls for team meetings and client discussions TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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