Software Engineer - Customer Feedback

Software Engineer - Customer Feedback

San Diego,California,United States

Software and Services

Join the team responsible for Apple's Beta Software Program. Feedback from beta software, collected through our applications and systems, has a direct effect on the quality of Apple's software products. Our app, Feedback Assistant, collects user feedback on beta software updates and major OS releases, while our internal tools analyze, group, and send that actionable feedback to Apple engineering. We are looking for a engineer to join our group. The team ships Objective-C and Swift code to all of Apple's OS platforms, including Feedback Assistant on macOS, iOS, and visionOS. Other projects include beta enrollment logic on our OSs and internal tools to manage content, membership, and configuration of our various beta programs.

Description

As an engineer on our team, you'll be responsible for feature development on customer-facing applications, internal tools, and supporting frameworks on all OS platforms. You will collaborate and work cross-functionally with other engineering groups to drive projects toward completion. In concert with our QA team, you'll ensure high quality at all times during the release cycle, especially in early betas when feedback is most important. With an eye toward long-term improvements across our codebase, you'll adopt new technologies and continually refine our logic. An ideal candidate is eager to learn new technologies, innovate, and able to tackle both technical and design challenges.

Minimum Qualifications

• Adept at object-oriented programming and design with 2+ years experience

• Experience with projects built using Objective-C and/or Swift

• UI implementation experience with AppKit, UIKit, and/or SwiftUI

• B.S. or M.S. degree in Computer Science, Computer Engineering, or equivalent

Key Qualifications

Preferred Qualifications

• Comfortable and adaptable in a fast-paced and informal environment, and able to respond to changing priorities quickly and efficiently

• Experience with GraphQL APIs a plus

• Familiarity with backend development a plus

• Passionate for the customer experience and for shipping quality software

• Enjoys software design, technical challenges, testing, and problem solving

• Excellent interpersonal, verbal and written communication skills

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,700 and $204,000, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (~~~) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (~~~)

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