SHOP OPERATIONS MANAGER

Weatherford has an opening for a Shop Operations Manager in Huntsville, TX to ensure the efficient and effective operation of a shop environment. This role involves overseeing daily operations, managing staff, and ensuring customer satisfaction.

• Operational Efficiency: Ensure that all shop operations run smoothly and efficiently, minimizing downtime, and maximizing productivity.

• Customer Satisfaction: Maintain high levels of customer service to ensure a positive experience and address any customer concerns promptly.

• Staff Management: Supervise and train shop staff, ensuring they are well-equipped to perform their duties and meet performance standards.

• Inventory Control: Manage inventory levels to ensure that products are available and properly stocked, reducing the risk of stockouts or overstocking.

• Financial Management: Oversee financial aspects such as budgeting, shipment targets, and expense management to ensure the shop's profitability.

• Compliance and Safety: Ensure that all operations comply with health, safety, and regulatory requirements to provide a safe environment for both employees and customers.

• Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.

• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

• Maintains the highest standards of corporate governance, ensuring that all activities are conducted ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By.

• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.

QUALITY

• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System

• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.

OPERATIONS

• Oversee daily operations, ensuring optimal performance and adherence to quality standards in a fast-paced manufacturing or production environment.

• Supervise and guide teams involved in the production and assembly of oilfield gas lift mandrels and valves, ensuring compliance with engineering and safety specifications.

• Utilize expertise in welding processes to evaluate and enhance production methods, ensuring structural integrity and adherence to industry standards.

• Implement Lean and Six Sigma methodologies to identify inefficiencies, reduce waste, and improve overall operational efficiency.

• Develop and execute strategies to optimize production schedules, meet tight deadlines, and adapt to changing priorities effectively.

• Analyze workflows and implement process improvements to maximize resource utilization, maintain quality, and minimize downtime.

• Foster a culture of continuous improvement by training staff on Lean and Six Sigma practices and encouraging innovative problem-solving.

• Collaborate with cross-functional teams, including engineering, quality control, and procurement, to ensure seamless coordination and project success.

• Monitor and manage key performance indicators (KPIs), such as production output, cycle time, and defect rates, to track operational performance.

• Ensure compliance with health, safety, and environmental regulations in all operational activities.

COMMUNICATION

• Maintains effective communications with all key stakeholders both internal and where appropriate external.

• Supervisors & Managers should clearly communicate expectations, roles, and responsibilities to their reports.

PEOPLE & DEVELOPMENT

• Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience.

• Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential.

• Supervisors are expected to actively engage their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities.

• Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce.

Experience & Education

REQUIRED

• Have 8 to10 years' experience in Shop Operation Management

• Have P&L experience

• Proven experience in operations management, preferably in manufacturing or oilfield equipment industries.

• Strong knowledge of welding techniques, materials, and quality standards.

• In-depth understanding of oilfield gas lift mandrels, valves, and their production processes.

• Exceptional leadership and communication skills with the ability to motivate and manage diverse teams.

• Strong problem-solving and analytical skills, with a focus on data-driven decision-making.

• Ability to thrive in a high-pressure, fast-paced environment while maintaining attention to detail and quality.

• Proficiency in using production management software and tools for tracking performance and implementing process improvements.

PREFERRED

• Bachelor's Degree: Ideally in business administration, operations management, engineering, or a related field

• Certifications: Professional certifications such as Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Six Sigma certification can be advantageous.

• Certification or demonstrated expertise in Lean and Six Sigma methodologies (Green Belt or higher preferred).

Knowledge, Skills & Abilities

REQUIRED

• Operational Management: Understanding of organizational effectiveness and operations management principles

• Inventory Management: Knowledge of inventory control processes and stock management

• Safety Regulations: Familiarity with health, safety, and environmental regulations to ensure compliance.

• Financial Acumen: Understanding of budgeting, forecasting, and financial principles such as labor absorption, JCV, PPV etc.

• Leadership: Strong leadership skills to manage and motivate teams effectively

• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and suppliers

• Organizational Skills: Outstanding organizational skills for scheduling, stock management, and maintaining shop cleanliness.

• Problem-Solving: Ability to identify and resolve operational issues quickly and efficiently

• Technical Proficiency: Proficiency with technical applications such as production automation, and software for tracking and managing operations.

• Attention to Detail: Keen attention to detail to ensure high standards of operations and safety.

• Adaptability: Flexibility to handle changing priorities and unexpected challenges

• Decision-Making: Strong decision-making abilities to make informed choices under pressure

• Team Collaboration: Ability to work effectively with cross-functional teams to achieve common goals.

Travel Requirement

This role may require domestic and potentially international travel of up to: <10%