Shift Manager

Overview:

The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.

Responsibilities:

• Plan his/her shifts

• Verifies compliance of procedures and protocols

• Attends and resolves problems as they appear in the restaurant operation

• Assist the General Manager

• Coach and lead a team with no supervision

• Involves himself in the operational and technical training of employees

• Maintain a positive atmosphere of teamwork and full of energy

• Verifies customer satisfaction/Handles customer complaints

• Applies a continuous improvement mindset to processes and procedures

• Open/close restaurant

• Assist with inventory (logging)

• Assist with staffing needs

• Assist with controllables and labor

• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.

• Follows and abides by all safety rules, policies, and procedures

Qualifications:

• Must be 18 years of age or older

• Must be fluent in English & Spanish

• Preferred: 1+ year of experience in similar roles or with customer experience

• Ability to lift and push 50 lbs.

• Ability to stand for long periods

• Flexibility to work nights, weekends, and holidays

• Preferred: Food Handlers Card/ ServSafe Certification

• Ability to work with computers

• Must follow the company Personal Care and Hygiene policies

• Must be able to produce authorized U.S. work documents

• Must pass background check

Pay Range:
USD $22.00 - USD $22.00 /Hr.