SharePoint Collaboration Administrator (Local / Hybrid)

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Content Platforms

Job Summary:

As a SharePoint Collaboration Administrator, you will play a pivotal role in designing, implementing, and optimizing solutions for internal customers to help them save time and improve their operations. You will be responsible for collaborating with internal customers to understand their business needs, designing solutions that align with their objectives, guiding them through the implementation process, building intranet and collaborative site solutions, and leveraging best practices with expertise in SharePoint and Power Platform technologies.

.

PREFERRED SKILLS:

• Proven experience as a SharePoint OnlineAnalyst, Administrator or Developer.

• Extensive knowledge of SharePoint and it's interoperability with other Microsoft products.

• Understanding of Power Automate, and Power Apps, including their capabilities and integration possibilities with other platforms inside the Microsoft 365 ecosystem as well as with third party applications.

• Strong problem-solving skills and the ability to architect solutions that balance technical constraints with business requirements.

• Strong communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.

• Develop, configure, and maintain SharePoint sites, custom forms, and flows to meeting business requirements and optimize user experience.

• Experience in developing and documenting technical specifications, process diagrams, and SOPs.

• Experience in managing and building an organizational Intranet in SharePoint Online.

• Strong project management skills and the ability to prioritize tasks effectively.

• Prior large-scale file migration experience using AvePoint Fly, ShareGate, or similar tools.

• Troubleshoot issues and provide ongoing maintenance for sites and solutions.

• Strong problem-solving skills and the ability to architect solutions that balance technical constraints with business requirements.

• Experience in a healthcare related environment is a plus.

• Extra: Relevant certifications in Microsoft 365 technologies

• Extra: Knowledge around AvePoint services. ( Cloud Governance, Backup/Restore, TyGraph , etc. )

• Experience in an academic medical center or other healthcare environment is a plus

• Bachelor's degree in Computer Science, Information Technology, or related field.

KEY RESPONSIBILITIES:

• Solution Consultation:

• Collaborate closely with clients to gather requirements and understand their business processes, challenges, and goals.

• Translate client needs into comprehensive SharePoint, Power Automate, and Power Apps solutions, taking into consideration best practices and platform capabilities.

• Solution Design and Architecture:

• Design scalable, reliable, and efficient solutions using SharePoint, Power Automate, and Power Apps that address client requirements.

• Create technical specifications, process diagrams, and solution documentation to guide development and implementation.

• Standard Operating Procedures:

• Develop and document standard operating procedures (SOPs) for operational staff to follow during solution implementation, maintenance, and troubleshooting.

• Provide training and guidance to operational teams on these procedures to ensure consistent and effective solution management.

• Roadmap Awareness:

• Stay informed about the latest updates, features, and roadmap changes for SharePoint, Power Automate, and Power Apps, Microsoft Teams, and all other Microsoft 365 products.

• Technical Leadership:

• Act as a subject matter expert for SharePoint providing guidance and mentorship to operational team members and clients.

• Lead discussions on technical strategies, decisions, and approaches with internal and external stakeholders.

TECHNICAL CAPABILITIES:

AD HOC REPORTING - (NOVICE): Possesses sufficient fundamental proficiency to successfully access information and prepare reports of moderate difficulty. Has demonstrated knowledge of basic databases and other sources of information to design and present reports.

CONFIGURATION MANAGEMENT AND PLANNING - (INTERMEDIATE): Demonstrates a conceptual and business understanding of configuration management, planning and related topics. Able to quickly and accurately discuss the impact of new technology, platforms, and design criteria. Understands and monitors key business indicators as they may apply to enhancements of the system. Able to communicate with users and customers regarding configuration for business functions in an easily understandable manner. Participates or develops multi-faceted configuration plans.

EMERGING TECHNOLOGIES (INTERMEDIATE): Demonstrates in-depth knowledge of the new technology and its impact on the systems infrastructure of the company. Demonstrates acute knowledge of industry trends, promising technologies, competitors' products and services, regulations and legislation impacting the company. Attends industry seminars and forums on a regular basis. Successfully investigates, evaluates, recommends and implements new technology to meet requirements of state-of-the-art systems and projects.

PROBLEM MANAGEMENT (ADVANCED): Demonstrates the uppermost levels of expertise in Incident Tracking and Problem Reporting in challenging and complex situations. Clearly articulates incidents and problems in a way that improves chances of quick resolution. Provides solutions that improve the design and architecture of the system. Makes recommendations that are creative and imaginative while setting a standard for others. Often takes a lead role in highly pressurized situations when there is a need to achieve results.

PRODUCT KNOWLEDGE (INTERMEDIATE): Possesses sufficient knowledge, training, and experience to be capable of successfully developing or supporting applications for the product without requiring support and instruction from others. Able to educate and train others regarding the process.

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled