ServiceNow Platform Architect [OneIT]

The Opportunity:

As the ServiceNow Solutions Developer, your role will involve working and collaborating with customers, business analysts, and team members to comprehend the business needs that guide the analysis, design, development, configuration, support, and implementation of ServiceNow solutions. These solutions will align with the company's strategic vision and follow the architectural standards.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging

• Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.

• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.

• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.

• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.

• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

# WeAreWSP

What you can expect to do here:

Technical

• Defines, guides, and supports the execution of your technical governance

Processes

• Helps develop standards and practices for maintaining the ServiceNow architecture model

• Assists in developing standards and practices for maintaining the health of the ServiceNow platform

• Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption

• Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices

• Perform system and integration testing

• Provide high-level design and specifications for ServiceNow implementation

Environment and platform health

• Guides ServiceNow Platform design, including considerations for integration and performance

• Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices

• Offers guidance on prototyping and accelerating time from design to deployment

• Provides technical guidance in platform development and platform-wide solutions

• Advises and develops on configuration and coding standards

• Supports remediation of configurations not aligned to ServiceNow best practices

• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan

What you'll bring to WSP:

• Bachelor's Degree

• 10+ Years ServiceNow Platform Experience

• Experience with HTML5, JavaScript, jQuery, CSS

• Ability to build Reports, dashboards and homepages with ServiceNow or similar technologies.

• Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions

• Extensive experience with ITSM, ITOM, CMDB, CSM, Service Portal and other ServiceNow modules and applications

• Experience integrating ServiceNow with external systems through REST APIs.

• Experience with the ServiceNow Studio IDE

• Experience using the Workflow Editor to configure workflows

• ITIL Foundations certification is preferrable

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP :

• We value our people and our reputation

• We are locally dedicated with international scale

• We are future focused and challenge the status quo

• We foster collaboration in everything we do

• We have an empowering culture and hold ourselves accountable

Please Note

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY. (~~~)