service delivery analyst, Accounts Payable (Hybrid, U.S.)

Job Summary and Mission

This job contributes to Starbucks success by using excellent analytical skills to solve complex issues related to supplier invoicing and purchasing exceptions ensuring compliance with internal controls and accounting policies. Perform a variety of complex analytical duties impacting internal and external customers. The analyst will work cross functionally with business groups and suppliers, fully understanding the end-to-end process flows. Provide functional expertise with transactions that impact payables subledger account balances. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

• Problem solves complex issues related to supplier records and invoicing transactions.

• Ability to execute analysis on supplier and purchasing data to identify and correct invoice discrepancies or purchase order open balance issues. Includes skills to extract data to preform analysis.

• Highlights issues and may recommend alternative courses of action to internal partner or leadership based on results of the analysis.

• Perform trend analysis to identify business process failures to determine root cause, corrective action or process improvement.

• Can execute data transactions and maintenance in all areas supported with in ERPs.

• Can execute supplier and purchasing transitions relating to mergers, acquisitions, and divestures.

• Effectively communicate to all levels of business and knowledge levels related to

• Supports the implementation of new programs, process improvements, and new lines of business by leveraging expertise in Source2Pay space. Includes process development and change management support.

• Make recommendations and solutions to leaders to support the solving of pain points, roadblocks and driving process improvements.

Basic qualifications

• Education (minimum education level, degree, or certification necessary) Bachelor's experience in accounting or related business role OR at least 5 years' experience in related business role or equivalent work experience

• 2 - 3 years analytical and critical thinking skills in high volume high paced environment

• Ability to convert raw data into a usable and visualized representation that supports business justification and/or enables accurate execution of needed action.

• Strong experience utilizing various query tools for data visualization (SQL, Tableau, Incorta, Altyrex)

• Functional knowledge and understanding of ERP systems (Oracle/Sap)

• 3 years communication with various internal/external customers

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross functional projects and activities.

• Demonstrated ability to communicate across all levels of business and customers effectively.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to ~~~.  

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

**Join us and inspire with every cup. Apply today! **

_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. _

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. _

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ~~~.  _