Service Coordinator I (Pittsburgh)

UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in the community meeting with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.

The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability. Additionally, this position is eligible for the Behavioral Health fellowship program, which offers up to $25,000 towards bachelor's degree student loan repayment or up to $45,000 towards master's degree student loan repayment.

• Advocate for individuals to access necessary services.
• Participate in On-Call Service.
• Assess strengths and needs through interviews and reviews.
• Attend training programs for best practices.
• Ensure monthly contact and provide comprehensive service coordination.
• Facilitate service planning meetings.
• Develop and maintain relationships with individuals and their support networks.
• Ensure needs are met through various supports and services.
• Evaluate services and review cases with relevant parties.
• Foster a cooperative agency culture and participate in projects.
• Promote collaborative service planning.
• Maintain a catalog of community resources.
• Keep accurate records of activities.
• Provide culturally competent services.
• Coordinate mental health services as part of a treatment team.
• Serve as the primary resource for individuals and families.
• Communicate expectations and ensure service coordination.
• Encourage recovery and community inclusion.
• Utilize at least 55% of time in direct service.

• Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.

• One year of related experience is preferred.
• Prior experience working in community settings preferred.
• Safe driving record is required.
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

CCM training is required within 30 days of hire and annually thereafter

• Act 31 Clearance
• Act 33 Child Clearance with Renewal
• Act 34 Criminal Clearance with Renewal
• Act 73 FBI Clearance
• Basic Life Support or Cardiopulmonary Resuscitation
• Comprehensive Crisis Management
• Driver's License