Server Administrator Intermediate

Beyond20 is seeking an experienced Server Administrator Intermediate supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT and AV systems to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems.

The Server Administrator Intermediate will manage Windows Server 2019, group policy, active directory, etc. Vmware/vsphere, Linux (rhel, centos), and have application expertise on solarwinds, User account administration, and web server administration. A successful individual will have a strong customer service mindset and proven admin experience, and will be expected to exercise discretion and independent judgment with respect to matters of significance.

The Server Administrator Intermediate will also be responsible for troubleshooting and resolving server-related tickets reported to the help desk, documenting steps and resolutions in the tickets, and performing regular maintenance.

Responsibilities:

• Perform server maintenance, administration, and repair
• Responds and resolves server-related tickets within contractual SLAs.
• Documents ticket work logs and resolutions in the Army Service Desk system
• Provides excellent customer service and communicates effectively to customers

Qualifications:

• High School Diploma or equivalent
• 2+ years of experience as a Junior System Admin or other entry or junior level tech support roles
• Prior experience supporting Army or DoD a plus
• Ability to read/write, climb ladders, stairs, lift up to 50lbs, and pass IT certification tests.
• Must possess strong written and verbal communication skills
• Experience with Swaptronics, A/V, ActiveDirectory, SCCM, web admin, and tech troubleshooting is a plus.

Certifications Requirements:

• Security+ certification or higher
• VMWARE VCP-DCV 7
• MCSA (AZ104)
• Preference will be given to qualified applicants who already hold a valid Security+ and server certifications, but all candidates are encouraged to apply