Senior Manager, Dental Network Management

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Senior Manager, Dental Network, manages a team of DSO Network Liaisons and reports to the Lead Director. This position has oversight to the working relationships between Network Liaisons and DSO Executives. The Senior Manager has accountability for managing, designing, implementing, and reporting dental network recruitment and retention responsibilities. This position is also responsible for maintaining, reinforcing, and fostering important growth initiatives for network process improvement.

Overview:

Manages a team of Network Liaisons to engage and strengthen DSO relationships.

Develops and manages recruitment and retention projects to grow the Dental Network.

Analyzes financial and market data to develop Network growth strategy and cost savings.

Assists in the development of policies and delivery systems in conjunction with the Network.

Develops procedures to ensure compliance and regulatory requirements are met.

Develops processes to streamline workflows and maintain accurate and current provider information.

Creatively problem solves for clients, consultants, and providers to assist with Network escalations.

Develops internal training material.

Assists in development of external provider communication.

Required Qualifications

Team Lead or project management experience to lead or participate in projects and initiatives.

Knowledge of current health insurance marketplace.

Proven working knowledge of DSO financial and operational issues as they relate to health/dental insurance.

Analytical and critical thinker.

Consistently meet deadlines, work well under pressure, and organizational awareness.

Strong presentation and interpersonal skills to interact with all levels of corporate personnel.

Communicative and collaborative with strong use of emotional intelligence.

Microsoft Office Proficiency, Emphasis on Excel, PPT, Teams

Ability and willingness to travel, including overnight stays. (10% as assigned)

Preferred Qualifications

3+ years' experience leading a Network Development Team or related field.

Deep knowledge of dental insurance market, including competitor strategies, contracting arrangements, and regulatory requirements.

Education

Bachelor's degree and/or 5+ years related experience

Pay Range

The typical pay range for this role is

$67,900.00 - $182,549.40

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (~~~)

We anticipate the application window for this opening will close on: 10/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.