Senior IT&S Analyst - Salesforce

Req Number 115203

Department Description:

This role will work within Northwell's CRM Center of Excellence(CoE). This CoE plays a critical part in Northwell's digital transformation and has a mandate to align all constituent relationships into a rationalized program built a cutting-edge technology.

Job Description

Guides analysts to gather business requirements, conduct needs assessments, and develop functional specifications to ensure that developed information technology solutions support business objectives.

Job Responsibility

• Guides analysts to serve as a liaison between development teams and the internal/external customer or end user.

• Ensures that established requirements gathering process is followed to identify requirements.

• Ensures the communication of requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation.

• Ensures coordination with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.

• Guides the development of user documentation or training materials.

• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.

• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.

• 3-5 years of relevant experience, required.

Preferred Qualifications

2+ years experience with the Salesforce platform Experience in healthcare preferred

Experience with Salesforce Health Cloud, Marketing Cloud, Mulesoft and Data Cloud preferred Required Salesforce Admin Certificates: Associate

Preferred Salesforce Admin Certificates: Administrator, Platform App Builder Preferred Salesforce Consultant Certificates: Business Analyst

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $75,020-$126,250/year

It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.