Senior Fraud Operations Analyst

Description:

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we're builders — of businesses, communities, and equity. Most importantly, we're building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry's future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be.

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role

The Senior Fraud Operations Analyst is responsible for supporting the formulation and maintenance of a Fraud Operations Program designed to ensure that the Bank achieves optimum compliance with all consumer protection laws. The position also assists the security officer with fraud monitoring alert systems.

In this role you will

• Support the Bank's People First focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB A Better Place to Be.
• Conduct verification call back procedures for all wires generated from email, phone, or fax.
• Record, review, and conduct proactive due diligence with respect to wires generated from email, phone, or fax.
• Aid in the verification process of remotely generated treasure checks from clients.
• Stay aware of fraud monitoring techniques and ensure they are effectively implemented for the Bank.
• Work with internal or external auditors and outside consultants to ensure the audit scope is adequate.
• Manage and review the Verafin and fraud monitoring alert system.
• Conduct investigations into internal and external criminal activity directed against the institution and coordinate investigative efforts with local, state, and federal law enforcement agencies.

Must haves

• Strong People First interest and ability.
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and US PATRIOT Act.
• Familiarity with retail operations wires, treasurer's check issuance, etc.
• Strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information
• Strong analytical skills.
• Strong knowledge of Word, Excel and Google applications.
• Demonstrates a strong sense of urgency and can work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience
• 2+ Years in fraud and risk relevant experience.
• Undergraduate degree preferred; commensurate on-the-job experience is acceptable.

Additional information

Benefits:

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be!

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Requirements:

PI~~~-~~~7