Senior Engineer, Program Quality

Date Posted

2024-03-26

Country

United States of America

Location

HOH12: Wheels & Brakes - Troy 101 Waco Street, Troy, OH, 45373 USA

Position Role Type

Hybrid

Collins Aerospace is seeking an experienced Senior Engineer, Program Quality. You will be responsible for leading and directing engineering projects, ensuring the successful development and implementation of innovative aerospace technologies. You will be crucial in driving the company's mission and contribute to the success of our cutting-edge projects. You will also be responsible for coaching, reviewing, and delegating work to lower-level professionals. This role will create and/or edits policies, practices, and procedures.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Eligible for relocation

Primary Responsibilities

• Expected to manage various projects or processes. Typically viewed as subject-matter expert within discipline. Has advanced to expert knowledge of work scope.

• Problems faced are difficult and often complex. Works autonomously, Minimal oversight from manager.

• Required to support Business Reviews, CAB's, and other Management Meetings. Requires communication with Collins and Customer executives in the business.

• Has in-depth understanding of customer needs and applies voice of customer and customer policies over a broad range of business-related topics. Subject matter expert able to work autonomously to ensure customer support & satisfaction with minimal oversite from manager. Is proactive in anticipating customer needs.

• Provides guidance and reviews work of lower-level professionals.

• Understands and applies CMS concepts to ensure IPT alignment, autonomously. Actively contributes to each gate review as applicable to the role based on NPI projects assigned.

• Performs contract and design reviews with minimal oversight from manager and has in-depth knowledge of contractual requirements.

• Assist with quotes/proposals efforts, with minimal oversight from manager. Provide metrics data to ensure team is accounting for cost based on historical quality levels.

• Performs required MRB tasks with minimal oversight from manager, as dictated by customer requirements. Coach lower-level employees, as needed.

• Provide feedback to engineering on whether a certain disposition would be acceptable to the customer and submit any required documentation to the customer for approval when the request in the MRB violates a customer requirement.

• Conduct ECN Review with minimal oversight form manager, as required by the customer. Provide approval and flow the appropriate information to the customer, as applicable. Coach lower-level professionals on ECN review, approval, and procedures.

• Drives high-level risk mitigation activities through cross-functional team collaboration (PFMEA, ZDP, APQP, RCCA) with minimal oversight from manager. Provide expertise in these areas to others, as needed. Influence cross-functional team members on appropriate risk mitigation actions based on customer input and expertise in the various risk mitigation tools.

• Manages customer escapes via data gathering, active participation in RCCA with cross-functional team, as applicable, and present during customer meetings, with minimal oversight. Prepare emerging issue/confirmed escape slides for communication to senior leadership. Present information in Business Reviews, CAB's, and other Management Meetings, as required.

• Ensure timely change of charge submission for invalid customer rejections, with minimal oversight from manager. Maintain scorecard tracker. Drive scorecard improvements through risk mitigation efforts to minimize the number of escapes. Focuses on risk mitigation efforts that benefit multiple customers.

• Lead customer audits, as the primary contact focal, with minimal support and supervision from management. Lead and coordinate audit preparation efforts, delegating some tasks to lower-level professionals. Coordinate audit schedule with appropriate auditees and ensure that the proper group and site support is prepared. Coach auditees and lower-level professionals in preparation for the audit.

• Participate as a mentee with a more experienced individual within the organization. Serve as a potential mentor for Interns, QLEADs, or lower-level professionals.

• Occasional domestic travel required.

• Perform any additional duties required.

Basic Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience.

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

• 5+ years direct customer interface experience

• 5+ years quality engineering experience

• 2+ years of experience understanding of design and machining / manufacturing methods with the ability to read and interpret 2D and 3D drawing.

• 2+years of project management experience.

• Experience utilizing ERP/MRP software (for example SAP, NetSuite, Acumatica, Epicor etc.).

• Experience utilizing Microsoft Office- Excel, Word, and PowerPoint skills.

Preferred Qualifications

• CORE - Champion and Professional operating systems experience

• Aerospace OE program experience

• New product development and introduction experience

• Product life cycle management experience.

• Six Sigma Black Belt

• ASQ CQE certification

• Experience implementing, maintaining and/or improved APQP or PPAP.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions. For the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable, and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

• Birth, adoption, parental leave benefits

• Ovia Health, fertility, and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan, including up to 10 free counseling sessions

• Healthy You Incentives, wellness rewards program

• Doctor on Demand, virtual doctor visits

• Bright Horizons, child, and elder care services

• Teladoc Medical Experts, second opinion program

• And more! 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.

Collins Aerospace Landing Systems Video

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The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.