Senior Disruption Designer

Overview:

Design. Disrupt. Repeat.

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government.

Contributions:

Contributions

As a

Responsibilities

• Participate

  in all aspects of discovery to

  understand:

  client mission

  and

  goals;

  stakeholders,

  users

  and their ecosystems; current state journeys; user segments; program

  , project, and transformation

  objectives

• Conduct workshops and interviews to

  frame pain points

  and

  opportunities

  ; define problem statements and

  determine

  change readiness

  and areas of

  resistance

• S

  ynthesize

  research

  and

  data

  and c

  raft compelling stories

  and presentations

  to communicate insights

  and recommendations

  that will shape

  transformation and

  change enablement

• Develop and deploy communication plans

  , pilot plans, and training plans

  in partnership with key stakeholders and their customers

• Develop

  and deploy

  change management plans that articulate actionable recommendations for organizational and workflow improvement

• Develop, deploy, and measure key performance indicators

  for

  transformation and

  adoption

• Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment

• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment

  and understand how

  change management

  should be integrated into technological considerations

• Ensure

  all deliverables across a variety of projects

  are produced at the highest quality

Qualifications:

Qualifications

• Ability to obtain a U.S. government Public Trust Security Clearance

• 6

  • years of experience in

  change management and

  well-versed 

  in

  c

  hange

  m

  anagement best practices and models 

• Thorough knowledge and

  d

  emonstrated

  e

  xperience in current state assessments

  future state visioning

  and communication planning

• Thorough knowledge and

  d

  emonstrated

  e

  xperience

  conducting

  user

  and stakeholder interviews and synthesizing data and insights into personas, action, and training plans

• Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems

• Proficiency

  in

  PowerPoint and collaboration tools like Mural

• A natural curiosity for solving problems coupled with strong analytical skills

• A collaborative nature with excellent written communication and presentation skills

• Experience working

  in a

  project-based environment

• Degree, equivalent experience, and/or certification in change management

Bonus Points

• Previous

  work experience in or with the federal government

• Previous

  work experience as a consultant

• Experience in

  Human-Centered Design / Customer Experience 

  Design

• Experience working on multi-disciplinary

  , cross-functional

  teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects

• Experience working within an Agile

  delivery

  framework

  including writing user stories and story pointing

About

About Steam

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $120,000 to $180,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.

Steampunk is a 

We are an equal opportunity