Senior Director Digital Product - Optum Digital - Hybrid

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum is redefining how consumers and business customers interface with healthcare products and services. We are looking for an experienced product management leader of digital products with proven results and a passion for innovation. As a Sr. Director of Product Management, you will play a central role in leading enterprise-level, web-centric initiatives, providing digital product guidance and oversight, and aligning new and existing features and capabilities to the overall Optum consumer strategy. The individual will work closely with other product and technology executives across all Optum to set product objectives and be a key driver in the planning, development, and implementation while keeping an eye out for wider Optum efficiencies & synergies. This role will lead a team of product managers to bring to market new digital products and services, optimize user engagement and task completion, and improve web site performance.

Quality at UnitedHealth Group means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it's in our DNA and why we're in business - to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality. 

Primary Responsibilities:

• Lead teams and large initiatives through digital strategy creation, ideation, technical development, and launch of innovative features, products, and platforms

• Drive the full product life cycle of digital product development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention

• Analyze site performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success

• Manage long-term roadmaps and drive long-term scalability balancing with day-to-day improvements across multiple product areas

• Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations

• Develop strategy, business cases, and roadmaps for new and existing digital products

• Collaborate with Business, Marketing, Research, Digital, and Data Analytic teams

• Stay current with development trends, tools, and technologies. Provide direction, guidance, and oversight to digital teams across Optum ecosystem

• Setup processes and best practices for optimal creation & ops of websites or its capabilities

• Define product requirements and coordinate development efforts as the product leader

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 12+ years of experience in Product Management building digital experiences

• 8+ years of leadership experience hiring, managing, and developing both individual contributors and senior leaders

• Extensive experience in strategy development & dreaming up new features and capabilities

• Significant experience product managing and optimizing web capabilities such as search, personalization, recommendations, and chat

• Experience with UX/UI best practices, SEO, web analytics, and digital marketing principles

• Knowledge of web and mobile design trends and responsive web development

• Proven track record of delivering high-quality, innovative consumer experiences at scale

• Proven robust competency in managing website health metrics and raising site performance

• Proven ability to drive alignment across senior executives, business leads and technical leads

Preferred Qualifications :

• Similar product experience in ecommerce managing product catalog, cart/checkout

• Experience at both B2C and B2B companies

• Experience with Adobe AEM

• Working with ML/AI

Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.

UHG Benefits

Benefits pricing (~~~/)

California Residents Only: The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.