Senior Business Accountability Specialist - Flood Operations Audit and Process Governance Support

About this role:

Wells Fargo is seeking a Senior Business Accountability Specialist as part of the Flood Operations Process Governance and Issue Management team within Commercial Banking Operations. Learn more about our career areas and lines of business at ~~~ (~~~/) .

The Senior Specialist role will have a strong focus on process governance and requires experience with audit and exam management, issue management, operational risk, RCSA and process improvement. The Senior Specialist will also focus on developing consistent and effective responses to ongoing/newly identified critical matters impacting Commercial Banking Flood Operations (CBFO). Additionally, in this role you will act as a key liaison between the CBFO processing and quality control teams, control, compliance, legal, line of businesses, project management and support services teams ensuring consistent and timely deliverables for the execution of process governance activities.

In this role, you will:

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns

• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring

• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives

• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies

• Manage CBFO Testing (EBCE/IT&V), Audit (IA), and Regulatory Exam preparation and coordination which includes oversight of documentation request, drafting transparent risk-based responses for any observations or findings, and keeping management apprised on testing status

• Support timely and accurate resolution of issues including ensuring corrective actions are substantive and leverage technology where possible

• Ensure business processes and procedures align to CBFO documented suite of controls

• Ensure CBFO controls align with internal control design and documentation methodology

• Support Risk Control Self-Assessment (RCSA) activities by providing subject matter expertise in CBFO processes, risk identification, and existing risk mitigating controls

• Consult and provide guidance on the development, implementation, and monitoring of business performance improvement opportunities

• May present to executive management on business performance and recommend strategies to implement changes and improvements

• May serve as a mentor for lower-level staff

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of Commercial Banking experience

• Demonstrated experience working with auditors, regulators, and/or testing teams including experience crafting risk-based responses for any findings

• Ability to interpret insurance policies, legal contracts, and loan docs with a critical lens to risk assess and ensure compliance to regulatory policy

• Knowledge and understanding of FEMA Guidelines, FDPA (Flood Disaster Protection Act) Requirements and Flood regulations

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Ability to take initiative and work independently with minimal supervision in a structured environment

• Ability to develop partnerships and collaborate with other business and functional areas

• Exceptional organization, analysis, decision making, and problem resolution skills

• Ability to critically think through various complex scenarios, multiple systems & processes

• Excellent verbal, written, and interpersonal communication skill

• Strong analytical skills with high attention to detail and accuracy

• Experience creating strong visual PowerPoint presentations and confidently delivering to management and senior leader

• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Job Expectations:

• Ability to work a hybrid schedule

• Willingness to work on-site at stated location on the job opening

• This position is not eligible for Visa sponsorship

Posting Location:

• Des Moines, Iowa

• Minneapolis, Minneapolis

• Roanoke, Virginia

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $149,400.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (~~~) for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

Posting End Date:

2 Jan 2025

***** Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (~~~/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (~~~) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-410716