Sea Logistics Customer Care Specialist

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Washington site is looking for a new Freight Audit Specialist to join our Sea Logistics team.

Your Role

Reporting to the Sea Logistics Emergency Operations & Relief Manager you will be a member of the 4PL department. You will provide essential support to the rate procurement process adhering to established procedures.

Your Responsibilities

• Auditing

• Liaise with our FBP&A Partner BBA for all topics on invoice audit, exception resolution and payment

• Review and manage invoice exceptions, to include rate sheets, approvals and supporting EDI messages

• Investigate and coordinate with Carriers and Customer to resolve invoice discrepancies

• Conduct daily monitoring of unresolved invoices

• Maintain a daily invoice tracking file

• Monitor the successful transmission of pay files and pay return files between the

• Provide an overview and address questions related to FBPA to Clients/Carriers/Colleagues/Partners

• Participate in Client/Carriers/Partner internal Meetings related to FBPA

• Maintain all files related to FBPA

• Analyze rates or freight spent by charge type, mode and country pairs

• Create reports to determine trends and establish savings opportunities

• Perform additional tasks as needed.

Your Skills and Experiences

• Bachelor's Degree in Logistics / Supply Chain / International Business

• Work experience of at least 3 years

• 2+ years' experience in International Supply Chain

• Travel will be required as part of this role

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at ~~~ during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: ~~~ with the nature of your request. We will answer your inquiry within 24 hours.