Scrum Master & Agile Coach

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before... we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. 

We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About the Job

The Scrum Master and Agile Coach is responsible for enhancing Agile maturity within teams by providing hands-on support and teaching best practices to cultivate an Agile mindset. This role includes supporting cross-functional forums and ensuring appropriate visibility to roadblocks. Taco Bell's Digital innovation teams (squads) will embark on the process of agile testing and learn to quickly capture value from high-impact, high-feasibility efforts, using insights from customer analytics to determine how to create engaging experiences and offers across the customer lifecycle. The Scrum Master and Agile Coach will report to the Director, Digital Commerce Program Management.

The Day-to-Day:

• Drive collaboration processes and tools for effective prioritization and delivery of committed work

• Implement mechanisms for continuous improvement, fostering experimentation and innovation to enhance processes, tools, and delivery methodologies

• Facilitate team meetings to effectively prioritize work, ensuring effective visibility and prioritization to drive successful program and test execution. Proactively identify and address risks and issues, implement mitigation strategies, and maintain clear communication with stakeholders regarding delivery plans and potential risks

• Facilitate a trusting and safe environment where problems can be raised by being accountable & transparent. If needed, willing to call out possible issues or blockers

• Identify opportunities to strengthen the understanding of Agile concepts, principles, and practices

• Coach and build Agile capabilities for team members through 1:1 embedded coaching, problem-solving lessons, and occasionally train the team on Agile best practices

• Collaborate with other Scrum Masters and Agile Coaches to share best practices, address challenges, and promote a unified approach to Agile implementation across teams

Is This You?

• Bachelor's degree with 6+ years leading multiple agile teams simultaneously using scrum and other agile methodologies

• Current certification in Scrum is highly preferred (e.g. SAFe Certified Scrum Master (CSM), Certified Scrum Professional (CSP), Kanban, Scrumban, Lean, etc.)

• Expertise with various agile and software development tools (e.g. JIRA, Confluence, or ~~~)

• Demonstrable history of leading various agile/scrum projects for cross-functional and highly matrixed organizations

• Ability to influence and coach executives, leaders, and team members (technical and non-technical) on continually growing the agile practice and mindset

• Excellent communication, capable of conveying information clearly and promptly with technical and non-technical teams

• Strong problem-solving, organizational and analytical skills, with the ability to coach and mentor at any level

• Assertive and authoritative in aligning teams with Agile methodologies

• Fail-fast mentality of testing & learning

• Detail-oriented, pushes to understand detail to assess dependencies / risks / blockers

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday

• Onsite childcare through Bright Horizons

• Onsite dining center and game room (yes, there is a Taco Bell inside the building)

• Onsite dry cleaning, laundry services, carwash,

• Onsite gym with fitness classes and personal trainer sessions

• Up to 4 weeks of vacation per year plus holidays and time off for volunteering

• Tuition reimbursement and education benefits

• Generous parental leave for all new parents and adoption assistance program

• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting

• Comprehensive medical & dental including prescription drug benefits and 100% preventive care

• Discounts, free food, swag and... honestly, too many good benefits to name

Salary Range: $115,100 - $163,790 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

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