Scheduler

Overview

THIS CAN BE A REMOTE OPPORTUNITY AFTER 3-6 MONTHS

Must be able to commute to work location during those first 3-6 months

CHI Health has an immediate opportunity for a Full-Time Appointment Scheduler. We are currently offering additional benefits for our Appointment Schedulers.

Location:

CHI Health Creighton University Medical Center - Bergan Mercy

7261 MERCY RD

OMAHA, Nebraska 68124

Incentives:

Clothing Voucher Coupon Code up to $60

Our Appointment Schedulers are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

We want you to be confident in your choice to join our CHI Health - Physician Enterprise as an Appointment Schedulers. It's important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.

CHI Health strives to care for you the way you care for your patients.

We understand you have personal responsibilities outside of your profession and also care about your well-being.

With you in mind, we offer the following benefits to support your work/life balance:

• Health/Dental/Vision Insurance

• Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)

• Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care

• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

• Employee Assistance Program (EAP) for you and your family

• Paid Time Off (PTO)

• Tuition Assistance for career growth and development

• Matching 401(k) and 457(b) Retirement Programs

• Adoption Assistance

• Wellness Programs

• Flexible spending accounts

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Responsibilities

As a Scheduler, you will work as a liaison between healthcare staff and the patients, assisting with a variety of clerical tasks to support your department. You will also greet patients and work with them to schedule various procedures, as well as help them get the information they need.

Some of what you will do

• Schedules procedures considering a variety of factors.

• Assists with surgical billing as needed.

• Coordinates with other departments as needed when multiple procedures are required.

• Handles on call duties on a rotation basis to provide scheduling coverage 24 /7 for five metro area hospitals.

• Manages incoming calls, depot scheduling requests, and voice messages related to scheduling department requests.

• Manages direct fax scheduling requests and handling of scanned documents with On Base software.

Qualifications

Education:

• High School Diploma or GED

Knowledge, Skills & Abilities:

• 2 or more years of customer service or call center experience preferred

• Ability to handle a multi-line phone system

• Microsoft Office Suite knowledge (Word, Outlook & Excel)

• Prior healthcare knowledge preferred

Pay Range

$16.26 - $22.36 /hour

We are an equal opportunity/affirmative action employer.