SATCOM Network Operator

Salary Range: 82160-88046

Infinity's niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE - now, come be more with us!

Position Overview

Infinity Systems Engineering is in search of MUOS Network Operator to join our dynamic Infinity team in support of our V2X prime contractor at the NCTAMS PAC facility in Wahiawa, Hawaii.

The NCTAMS PAC Satellite Communications (SATCOM) facility in Wahiawa, Hawaii is the backbone of the U.S. military's communication, offering the warfighter a point of entrance into the DoDIN and legacy tactical C4I services with reliable high-throughput telecommunications utilizing various RF spectrum bands, including use of the Mobile User Objective System (MUOS) - the Defense Department's next-generation narrowband military satellite communications system. It will support a worldwide, multiservice population of UHF band users, providing increased communications capabilities to smaller terminals while still supporting interoperability with legacy terminals. MUOS is designed to support users that require mobility, high data rates and improved operational availability.

Primary Responsibilities

• Monitoring and reporting the status of MUOS system service and functional capability

• Maintaining MUOS system settings and configurations to support worldwide users

• Supporting, troubleshooting, and SATCOM service restoration efforts

• Supporting MUOS system maintenance and coordination of scheduled outages (OSIs)

• Creating and provide MUOS system capability reports, as required

Minimum Qualifications

• 3+ years of experience in satellite communications (SATCOM) systems monitoring and support, including hands-on troubleshooting and service restoration

• 3+ years of experience analyzing system performance and creating detailed capability reports, with strong problem-solving skills to support system maintenance and outage coordination

Preferred Qualifications

• Experience configuring and maintaining satellite communication systems, with a strong understanding of MUOS (Mobile User Objective System) technology and its operational parameters

Education/Experience  

Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent work experience in telecommunications or satellite communication systems. 2 -4 years of relevant operational experience required in lieu of degree.

Clearance Requirement

Active Secret Clearance

Benefits for NCTAMS PAC Roles:

Great Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees.   

Health Benefits. 100% Company Paid Medical coverage for employee, with additional coverage options available for dependent coverage as well.  

Rest and Relaxation. Accrued Vacation based on years of service, along with paid time for federally recognized holidays.

Health and Wellness. Accrue 56 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care)   

Prepare for the Future. 401(k) company matching, with free professional financial planning advisors   

U.S. Citizenship is required.

EOE including disability/vet