Salesforce Marketing Cloud/Data Cloud Manager - Health

We Are

Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We're building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here (~~~) to find out more about Accenture's Salesforce practice.

You Are

A strong Salesforce Marketing Cloud Functional Manager with strong leadership skills and a talent for shepherding projects along in a timely and efficient manner so that companies can do more. Communication and relationship-building skills? You have both in spades and you use them to identify requirements, craft solutions, and get clients to green light proposals. You're not daunted by sophisticated problems, thanks to your next-level analytical, interpersonal, and time-management skills, and you are phenomenal at bringing out the best in team members.

The Work

• Meet with clients to analyze their work practices and understand the nature of their businesses to accurately define needs and customize marketing solutions using the Salesforce Marketing Cloud.

• Own the development of a strategic vision for project (product development, improvements, etc ) and embrace the criticality of gaining its adoption.

• Make recommendations based on this analysis - estimate work effort, lead project scoping (as the sole or primary representative), determine required resources, set a realistic schedule, and build accurate communication and governance plans (Project Management 101 if you will).

• Maintain effective client relations and rapport - delivering timely and relevant information with the utmost concern for partners and project impact.

• Running workshops, working closely with the client, able to talk about business requirements and assess campaign impact/value.

• Leading and ensuring the successful delivery of a Salesforce Marketing Cloud solution from a functional standpoint.

• Lead a delivery schedule, keep the team on track, assess risk areas and mitigate impacts to the program

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need

• Experience supporting Healthcare clients and/or the Healthcare industry

• A minimum of 5 years experience implementing and/or running Salesforce Marketing Cloud (formerly ExactTarget) or other Marketing Automation Tools

• A minimum of 5 years customer relationship management experience (service, marketing and/or sales).

• A minimum of 2 years crafting marketing solutions (e.g., capability assessment, requirements gathering, experience design, process reengineering).

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree , must have minimum 6 years' work experience)

Bonus Points If

• Campaign management experience using multiple cloud technologies (e.g., Salesforce Marketing Cloud, Marketo , Eloqua, Pardot, Cheetahmail or Sendgrid )

• Previous technology consulting work experience

• You are well-rounded in both functional and technical aspects of a CRM or Digital Marketing engagement.

• Experience leading a cross-cloud and/or global delivery team

• Salesforce Marketing Cloud certifications (SFMC Email Specialist & SFMC Consultant, SFMC Admin)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth ~~~ accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (~~~)

Role Location Annual Salary Range

California $93,400 to $224,600

Colorado $93,400 to $194,100

District of Columbia $99,500 to $206,700

New York $86,500 to $224,600

Maryland $86,500 to $179,700

Washington $99,500 to $206,700

#LI-NA-FY25

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