Salesforce Business Systems Analyst

Job Description

Insight Global is looking for a Salesforce BSA to join a top insurance client on a contract basis. The team is part of an existing distribution application on Salesforce held by a digital advisor platforms team. Ongoing enhancements and new features, with active development on Salesforce, managing two applications: PLCM (for onboarding and offboarding advisors, and tracking licenses) and CRM. Responsibilities include production support, ticket triage, and minor enhancements. Onboarding advisors involves collecting extensive documentation and the need to collaborate with cross-functional teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

5+ years of experience as a business systems analyst

5+ years of experience with complex salesforce applications

Hands on experience writing and refining user stories

Ability to write/execute test cases

Experience with more complex Salesforce projects ideally in an insurance environment or similar Certified Salesforce Admin

Production support experience

Insurance or banking industry experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.