• Sales Associate

    Express • Edina, MN 55435

    Job #2810047391

  • Overview:

    About PHOENIX 

    PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at ~~~ and ~~~

    Store Name:
    Southdale Responsibilities:

    Express is seeking a Retail Sales Associate

    to

    join

    our team

    The Sales Associate

    is responsible for

    p

    roviding

    a great

    in-store shopping experience for

    our retail

    customers w

    hile

    assi

    stin

    g

    with

    addit

    iona

    l

    tasks such as stocking, cleaning, folding merchandise, etc.

    Key Responsibilities

    • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.

    • Follow company policies and procedures to ensure the safety of all our associates and customers.

    • Assist with product launch changes according to company SOP.

    • Provide a Great Customer Experience

    • Deliver on all aspects of the customer experience model.

    • Process transactions quickly and accurately reducing the customers wait time.

    • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate allissues and resolutions to Store Management.

    • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

    • Other essential functions may occur as directed by your supervisor. 

    Required Experience & Qualifications

    • Education: High School or Equivalent

    • Years of Experience: 0-2 of relevant job experience - minimum 6 months

    • Proficient in use of technology (iPad, registers)

    • Meets defined availability criteria, including nights,

      weekends

      and non-business

      hours

    • Meets physical

      requirements

    Critical Skills & Attributes

    • Previous

      retail

      experience

      preferred

    • Customer service skills and ability to interact with

      customers

    • Strong verbal and written communication skills specifically with customers, sales leadership team and associates

    • Demonstrated collaborative skills and ability to work well within a

      team

    Benefits and Compensation 

    PHOENIX

     offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

    • Medical, pharmacy, dental and vision coverage

    • 401(k) and Roth 401(k) with Company match

    • Merchandise discount

    • Paid Time Off

    • Parental leave for new moms and dads

    Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to

    participate

    in the 401(k) and Roth 401(k) with Company match.

    Additionally, part-time associates are eligible to receive an Express merchandise discount, to

    participate

    in our Learn & Earn incentive program, and to choose voluntary benefits through

    YouDecide

    Closing:

    If you would like to know more about the California Consumer Privacy Act click here

    An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX

     only hires individuals authorized for employment in the United States.

    PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please

    call ~~~ and say 'Associate Relations' or 

    send an e-mail to

    ~~~

    and let us know the nature of your request and your contact information.

    Notification to Agencies

    Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement

    and

    approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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