Sales Administrator

SALES ADMINISTRATOR

JOB DESCRIPTION

Job Responsibilities include but are not limited to:

Assist the sales team as needed to enhance customer service and increase bid and sales opportunities for sales department.

• Maintain bid lists for sales team: sprinkler/alarm

• Update list as invitations are received and distribute as needed

• Create meeting invitations for walk thru’ s and job site visits on calendars

• Provide backup support for collections on outstanding sales items

• Contact architect/electrical contractors to capture all bid opportunities

• Assist in bid tab inquiries

• Assist in downloading/printing plans as needed

• Facilitate inspection and deficiency sales process

• Download inspection reports from Building Reports

• Assist in inspection and deficiency repair history as needed

• Printing/providing deficiency notices and reports to sales team

• Assist in material quotations for deficiency repairs as needed

Assist in job set ups and Service Trade

• Obtain and update customer set up sheets

• Support with Service Trade actions, client and prospect updates

• Follow up on client and project initiatives

• Assist in creating emergency work orders as needed

• Assist in collecting all documentation required for contract/remodel job set up

• Assist in preparing proposals as needed

General administrative tasks

• Phone support/rotation at reception area for lunches

• Assist sales team with collections/lien review

• Assist sales team in marketing events as needed

• Serve as liaison as needed for sales team and customers

Knowledge:

• High school diploma is required

• Bachelor’s Degree is preferred

Work Experience:

• Customer Service experience

• Project coordination or project support experience

Skills and Competencies:

• Excellent written and verbal communication skills

• Ability to follow verbal and written instructions

• Detail oriented with excellent organization skills

• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company

• Ability to maintain accurate and auditable records

• Ability to work in a fast-paced service/construction team environment

• Attention to detail with emphasis on accuracy and quality

• Ability to prioritize work to balance multiple projects and deadlines

Physical Requirements